Quality Assurance Lead Analyst - Controllership at KeyCorp in Brooklyn, OH

Job description

• The Lead Analyst (QA) is a professional contributor within Controllership Quality Assurance (QA), responsible for supporting risk identification, issue management, and quality assurance activities across the Controllership organization. The role focuses on executing risk-based quality assurance reviews, identifying opportunities for process and control improvement, and helping ensure adherence to internal policies, regulatory expectations, and established governance practices.
• Operating independently while collaborating closely with business partners and QA team members, this role executes risk-based quality assurance reviews and testing activities across Controllership processes, identifies potential risks and issues, supports the development of sustainable solutions to strengthen the overall control environment, and assesses the effectiveness of controls and risk management practices.

Responsibilities

• Support the planning, execution, and continuous improvement of designated QA reviews and testing activities within the Controllership organization.
• Assist in identifying, assessing, and monitoring risks and issues across Controllership processes and functions.
• Execute risk-based testing and review activities aligned with established QA methodologies and organizational priorities.
• Support issue management activities, including issue identification, root cause analysis, remediation tracking, and validation of corrective actions.
• Apply quality and risk standards aligned with internal policies, regulatory expectations, and industry best practices.
• Analyze review results, observations, and trends to identify improvement opportunities and emerging themes.
• Prepare clear and concise reporting and supporting materials for management and governance discussions.
• Serve as a resource for QA methodologies, testing approaches, and risk and control concepts.
• Monitor regulatory and industry developments impacting Controllership processes and support updates to QA methodologies as needed.

Requirements

• Bachelor's Degree in Accounting, Finance, Risk Management, or a related discipline.
• Minimum of 2-3 years of experience in quality assurance, regulatory reporting, accounting, internal/external audit, risk management, or a related Finance function within a financial institution.
• Demonstrated experience working in a financial services environment with exposure to Finance or Controllership processes.
• Experience supporting testing, review, audit, assessment, or control evaluation activities.
• Strong analytical, problem-solving, and critical thinking skills with the ability to identify risks, issues, and control weaknesses.
• Demonstrated ability to collaborate effectively with stakeholders and communicate findings and recommendations professionally.
• Experience with risk-based assessment frameworks, controls testing, issue management, or process reviews.
• Familiarity with financial reporting, regulatory reporting, accounting operations, or related Controllership activities.
• Strong written and verbal communication skills, including the ability to summarize findings and present information to management.

Skills

Required

• Analytical
• Problem-solving
• Critical thinking
• Collaboration
• Communication
• Attention to detail
• Organizational skills
• Teamwork
• Risk & Control Awareness
• Testing & Review Execution
• Stakeholder Relationship-Building
• Problem-Solving & Issue Management

Benefits

• This position is eligible to earn a base salary in the range of $63,000.00 - $96,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
• Please click here for a list of benefits for which this position is eligible.
• Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
• Job Posting Expiration Date: 10/20/2026