Claims Adjuster 1 at Brown & Brown, Inc. in Remote - USA

Job description

• One80 Intermediaries is seeking a Claims Adjuster 1 to join our growing team.
• We are currently seeking a dedicated and detail-oriented individual to join our team as a Claims Adjuster 1. In this role, you will play a crucial part in providing exceptional inbound customer support by promptly and courteously addressing incoming calls.

Responsibilities

• Provide inbound customer support by answering incoming calls promptly and courteously.
• Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
• Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
• Issue coverage of denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property.
• Approve or deny estimates from servicers up to $750.00. Maintain email boxes in an efficient and timely manner, responding to customers and vendors as appropriate.
• Assure quick, accurate, and timely processing of customer requests and claims.
• Follow up and constantly review claims to ensure accuracy of records for a timely and quick settlement.

Requirements

• High School Diploma or equivalent
• Adjuster’s License (preferred not required)
• Knowledge of insurance and warranty policies, underwriting and claim procedures (preferred not required)
• Must have experience with MS Office applications including Word and Excel
• Excellent communication skills (courteous, thorough, and helpful)

Skills

Preferred

• Adjuster’s License

Benefits

• We go beyond standard benefits, focusing on the total well-being of our teammates, including:
• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
• Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
• 18.75 - 18.75 Hourly
• The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.