Medical Office Receptionist at Allegiance Health Management in Bossier City, LA
- Company: Allegiance Health Management
- Location: Bossier City, LA
- Posted: Sep 23, 2026
- Type: Full-Time
- Experience: 1+ years
Overview
The Medical Office Receptionist/clerical assists the operation of the agency in functions by answering the telephone and ensuring good office and patient communication with both internal and external sources. This individual should have a good understanding of services offered, knowledgeable on Insu…
Job description
- The Medical Office Receptionist/clerical assists the operation of the agency in functions by answering the telephone and ensuring good office and patient communication with both internal and external sources. This individual should have a good understanding of services offered, knowledgeable on Insurance plans and provider scheduling. A Medical Office Receptionist/Clerical is essential to efficient daily activities.
Responsibilities
- Answers the telephone promptly and quickly.
- Answers customer inquiries and channels them appropriately.
- Maintain HIPPA compliance.
- Update required patient information, demographics, and paperwork regularly.
- Confirming appointments and verifying eligibility and benefits.
- Posting payments and reconciliation of daily close.
- Preparation of Bank Deposit.
- Routing all phone calls to appropriate staff.
- Ensure the efficiency of clinic schedules to meet the demands of patients and staff effectively.
- Keep records of materials filed or removed, using file cabinets or computers.
- Manually or electronically files documents as assigned, add new materials to file records, and create new records as necessary.
- Perform general office duties such as typing, and operating office machines.
- Track materials removed from files in order to ensure that borrowed files are returned.
- Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
- Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
- Other duties and special projects as assigned by Management.
Requirements
- Education: High School Graduate or General Education Degree (GED)
- Experience: One year related experience
- Computer Skills: Google Suite (preferred); Microsoft Office, eCW experience (preferred)
- Certificates & Licenses: N/A
Skills
Required
- Computer Skills: Microsoft Office
Preferred
- Google Suite (preferred)
- eCW experience (preferred)