Business Analyst at HK Tech in Salt Lake City, UT

Job description

• We are seeking an experienced Business Analyst to partner with clinical, operational, and IT stakeholders in a psychiatric health facility, gathering and translating business requirements into actionable project deliverables. The role operates within a Scaled Agile Framework (SAFe) delivery model and requires direct, on-site engagement with facility staff and leadership in Salt Lake City.
• ONLY UTAH CANDIDATES WILL BE CONSIDERED.

Responsibilities

• • Elicit, document, and validate business and functional requirements from clinical, administrative, and IT stakeholders
• • Facilitate requirement-gathering sessions, workshops, and interviews with subject matter experts
• • Translate requirements into user stories, process flows, and acceptance criteria for Agile/SAFe delivery teams
• • Analyze current-state processes and identify gaps, risks, and opportunities for improvement
• • Maintain requirements traceability throughout the project lifecycle
• • Participate in SAFe ceremonies (PI Planning, sprint reviews, backlog refinement) and collaborate with Product Owners, Scrum Masters, and technical teams to refine the backlog
• • Prepare clear documentation — BRDs, process maps, functional specifications, and status reporting for leadership
• • Support user acceptance testing by developing test scenarios and validating outcomes with stakeholders

Requirements

• Minimum 5 years of extensive experience in business requirement gathering within a psychiatric health facility or a comparable clinical/behavioral health care setting. Candidates who do not meet this requirement will not be considered.
• • 5+ years of business requirements experience in a psychiatric or behavioral health care setting
• • Demonstrated experience working within a Scaled Agile Framework (SAFe) environment, including its ceremonies and artifacts
• • Strong requirements elicitation, documentation, and process-mapping skills (BRDs, user stories, workflow diagrams)
• • Experience facilitating stakeholder workshops and translating clinical and operational needs into technical requirements
• • Proficiency with business analysis and collaboration tools such as Jira, Confluence, Visio, and Microsoft 365
• • Excellent written and verbal communication skills, with the ability to manage multiple projects and deadlines
• • SAFe certification (Practitioner, Product Owner/Product Manager, or equivalent)
• • Familiarity with behavioral health operations, regulatory requirements, or electronic health record (EHR) systems
• • CBAP or PMI-PBA certification
• • Bachelor’s degree in Business Administration, Health Administration, Information Systems, or a related field (or equivalent experience)

Skills

Preferred

• CBAP or PMI-PBA certification