Sr. Ecommerce Analyst at Box in Chicago, Illinois, United States
- Company: Box
- Location: Chicago, Illinois, United States
- Posted: Sep 23, 2026
- Type: Full-time
- Salary: $94,000 - $115,000 USD
- Experience: 3+ years
- Visa sponsorship available
Overview
Are you excited by the opportunity to use data and analytics to drive business growth? Do you bring strong business judgment and a passion for ecommerce, digital analytics, and customer behavior? This is a challenging but rewarding role, set in an entrepreneurial environment backed by strong resourc…
Job description
- Are you excited by the opportunity to use data and analytics to drive business growth? Do you bring strong business judgment and a passion for ecommerce, digital analytics, and customer behavior? This is a challenging but rewarding role, set in an entrepreneurial environment backed by strong resources and support.
- We're looking for a smart, self-driven professional who thrives in a high-visibility position reporting to senior executives. As the Senior Business Analyst for Online Sales, you'll partner with leaders across Sales and Marketing, using behavioral data and digital analytics to drive insights and business action.
Responsibilities
- You'll support our online sales strategy — what we sell, how we sell it, and at what price. Using data and analytics, you'll help shape pricing page layouts, plan mix, and checkout flows, delivering data-driven recommendations that help the Online Sales team optimize the full funnel.
- You'll test your recommendations, not just make them. As you uncover problem areas and opportunities, you'll implement and measure A/B tests regularly — leveraging full-funnel data from multiple sources, building measurement frameworks, and using statistical tools to determine whether tests succeed.
- You’ll keep Box leadership informed - Executive dashboard creation, KPI monitoring and readouts with leadership, focusing on revenue and growth, will let you steer the performance of ecommerce, keeping the business informed and enabling the right decisions.
- You'll be an owner. This is a senior role that comes with real autonomy — you'll be trusted to drive your work independently. At the same time, you'll have strong support to set you up for success, along with the opportunity to grow and take ownership of high-impact relationships across the business.
Requirements
- We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
- A business thought partner, not just an analyst: You have a proven track record of turning data into insights, recommendations, and strategy that move the business forward.
- A strong analytics skill set: 3+ years in an analytics role, with deep experience in SQL, data visualization (Tableau, Looker, or similar), and querying cloud data warehouses like BigQuery or Snowflake. Experience with digital analytics platforms like Adobe Analytics or Google Analytics is a plus.
- Real ecommerce experience: Hands-on experience with ecommerce strategy and data — pricing and product-market-fit strategy, product mix, funnel optimization, and post-purchase behavior, including feature usage and how it relates to retention and upsell. Familiarity with tools like Salesforce, Amplitude, and Pendo is a plus.
- Testing experience: A track record of identifying opportunities, building testing frameworks across multiple data sources, measuring results to statistical significance, and reporting findings to leadership.
- Agility & autonomy: You’re a problem solver, a collaborator, you know how to get the job done, and you know when to ask for help. Experience in AI tools like Cursor to expedite your work is a plus.
- Effective communication: You communicate confidently across audiences, from web engineers to fellow analysts to executive leadership.
Skills
Required
- SQL
- Ecommerce strategy and data
- Pricing and product-market-fit strategy
- Product mix and funnel optimization
- Post-purchase behavior analysis
- A/B testing and statistical significance
- Executive dashboard creation
- KPI monitoring
- Effective communication across audiences
- Agility and autonomy
- Problem solving and collaboration
Preferred
- Adobe Analytics
- Google Analytics
- Salesforce
- Amplitude
- Pendo
- AI tools like Cursor
Benefits
- Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.
- In accordance with OFCCP compliance, here is the Pay Transparency Provision.
- $94,000 - $115,000 USD
About Box
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.