Inbound/Outbound Operations Coordinator at Flexcar in Lilburn, GA

Job description

• The Inbound/Outbound Operations Coordinator oversees vehicle preparation (Quality Assurance), inbound and outbound lot flow, vehicle shuttling, and on-time order readiness. This role includes coordination of third-party vendors and on-site Operations Specialists to ensure efficient lot operations and timely vehicle availability.

Responsibilities

• Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable law.
• Strategic Coordination
• Coordinate order readiness to ensure vehicles meet quality standards and delivery timelines
• Oversee inbound and outbound vehicle flow across primary and satellite lots
• Inspect vehicle quality and ensure readiness for customer use
• Ensure vehicles are processed efficiently through designated lot-flow procedures
• Performance Ownership
• Monitor vehicle quality and operational readiness metrics
• Support budget oversight for shuttling and cleaning operations
• Ensure timely processing of inbound vehicles and infleets
• Team & Vendor Coordination
• Coordinate daily activities of Operations Specialists
• Oversee third-party vendor performance to ensure SLA compliance
• Provide feedback and coaching to promote continuous improvement
• Vendor Relations
• Maintain effective working relationships with vendors
• Support cost efficiency and turnaround time improvements
• Data-Driven Operations
• Analyze site performance metrics
• Identify operational gaps and implement process improvements
• Use data to inform workflow and resource decisions
• Compliance & Safety
• Maintain compliance with Cal/OSHA safety requirements
• Safeguard company vehicles, property, and customer information
• Accurately complete timekeeping and documentation

Requirements

• 3–5 years of operations experience (vehicle operations preferred)
• Experience using Microsoft Office Suite
• Strong communication skills across multiple levels of leadership
• Ability to work in a fast-paced, evolving environment
• Flexibility to work days, evenings, weekends, and holidays as business needs require
• Ability to lift and carry tools or equipment up to 50 pounds
• Willingness to work outdoors in varying weather conditions
• Valid driver’s license with acceptable driving record
• Willingness to travel within the assigned market as needed

Skills

Required

• Microsoft Office Suite
• Strong communication skills
• Flexibility to work varied shifts
• Ability to lift up to 50 pounds
• Valid driver's license
• Willingness to travel

Preferred

• Vehicle operations experience

Benefits

• Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 40 hours of Sick time.
• Save for Your Future! 401(k) with company match from day one of hire
• Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance
• Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee
• Weekly Pay and Employee Referral Bonus
• Uniforms
• and other amazing perks!