Operations Specialist at Flexcar in Houston, TX

Job description

• We want you to be a part of our team — not just for a job, but for a long-term career. We're committed to investing in your growth, helping you build your skills, and supporting your professional development every step of the way. As a key player in our success, you’ll work with some of the largest fleet companies in America and gain hands-on experience with our 209 unique vehicle models. Join us and grow your future with a company that believes in your potential.
• The Operations Specialist is a key employee at Flexcar that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet Flexcar standards, ensuring all quality checks are being done through various apps and checklists, taking quality photos of vehicles for display on our website, and inventory scanning. You will primarily be stationed outdoors in one of our market locations while you perform your daily tasks.

Responsibilities

• Clean and detail a high volume of cars inside and out to meet Flexcar standards
• Assess vehicle quality and damage by using our technology
• Communicate with other Flexcar team members using a smart device
• Complete readiness and return checklists accurately and quickly
• Complete infleet inspections and the vehicle optioning process
• Use our technology to take consistent high-quality images for our website
• Conduct accurate, daily complete inventory scans, and assist with reconciliation process
• Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market.
• Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars
• Address issues with vehicles to return them to customers as quickly as possible.
• Maintain all Flexcar facilities and property to company standards
• Assist the order delivery team to deliver customer cars for orders, as needed
• Complete other assigned tasks from team leads and managers as directed

Requirements

• Being an effective multitasker with strong time management skills
• Tech savviness – you'll be using a company provided smartphone throughout your day to manage tasks
• Ability to work in a customer-centric environment
• Excellent verbal and written communication skills
• Operating as a team player in a fast-paced environment
• Flexibility to workdays, evenings, weekends and/or holidays
• Willingness to work outdoors (weather and other conditions vary)
• Ability to carry tools and marketing materials (up to 50 lbs.)
• Valid driver’s license and an acceptable driving record (per company standards)
• At least 18 years old

Skills

Required

• Effective multitasking
• Strong time management
• Customer-centric mindset
• Team player in fast-paced environment
• Willingness to work outdoors

Benefits

• Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 40 hours of Sick time.
• Save for Your Future! 401(k) with company match from day one of hire
• Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance
• Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee
• Weekly Pay and Employee Referral Bonus
• Uniforms
• and other amazing perks!