Front Desk Coordinator - Full Time at RestorixHealth in Canton Township, MI, USA

Job description

• Posted Wednesday, September 23, 2026 at 4:00 AM
• Front Desk Medical Coordinator
• At RestorixHealth, our mission is simple…to restore health and improve the quality of life – and access to care – for patients with wounds.
• We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self-motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role.
• Every position at Restorixhealth contributes to enhancing the lives of the patients we serve. You too, can be an integral part of our team, APPLY TODAY!

Responsibilities

• Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH’s EMR system
• Book appointments appropriately based on time, staffing, equipment and supplies
• Confirm all registration information with the patient and or responsible party
• Verify specific insurance benefits and obtain preauthorization for wound care procedures
• Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards
• Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills
• Ensure patient satisfaction and provide professional patient and staff support

Requirements

• High school diploma or equivalent
• Experience in front desk role in a hospital outpatient or medical practice setting preferred
• Intermediate Microsoft Office skills (Word, Excel, Outlook)
• Exceptional customer service skills, able to promote a positive environment.
• Ability to maintain confidentiality, per HIPPA regulations

Skills

Required

• Exceptional customer service skills

Benefits

• Monday - Friday schedule, no weekends
• RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
• Medical, Dental and Vision Insurance
• Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
• Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability
• Voluntary Buy-Up Life Insurance (for self, spouse & children), Short-Term Disability and Long-Term Disability
• Voluntary Accident, Critical Illness and Hospital Indemnity Plans
• Employee Assistance Program
• Pet Care Discount Program
• Generous Paid Time Off and Paid Holidays
• 401(k) Retirement Plan (with employer match)
• Internal ongoing educational/training opportunities
• Competitive compensation
• Continuous coaching & mentorship