Office Professional - Medical Records at North Range Behavioral Health in Main Center - Greeley, CO 80631

Job description

• Salary Range
• $19.33 - $27.08 Hourly
• Position Type
• Full Time Benefited
• Job Shift
• Day
• Education Level
• High School

Responsibilities

• Maintain medical record operations by following policies and procedures; and reporting changes.
• Ensure medical record availability by routing records.
• Research medical record discrepancies by collecting and analyzing information.
• Provide medical record information by answering questions and requests of clients, staff, medical practices, law firms, insurance companies, government agencies, etc.
• Maintain the stability and reputation of North Range Behavioral Health by complying with legal requirements.
• Maintain and utilize a variety of health record indexes, storage, and retrieval systems.
• Act as a Customer Advocate by advising and/or guiding the direction taken to resolve complaints of problems with customers, family members and others.

Requirements

• At North Range Behavioral Health, every client deserves compassionate, high-quality care, and that care starts with having the right information in the right place at the right time. Our Medical Records team plays an important role in making that possible. By ensuring client records are accurate, complete, secure, and accessible, you’ll help give our clinical teams the information they need to provide coordinated, person-centered care.
• As an Office Professional with Medical Records, you’ll be part of a team that values accuracy, confidentiality, organization, and exceptional service. You’ll support the day-to-day management of client health information, including maintaining and reviewing records, processing requests for information, supporting documentation needs, and ensuring information is handled appropriately and in accordance with organizational policies and regulatory requirements.
• Your attention to detail will make a difference. You’ll work closely with clinical and administrative teams, helping ensure records are organized, documentation is complete, and information is available when it is needed. You’ll also use sound judgment and discretion when working with sensitive information, knowing that every record represents a real person who has trusted North Range with their care.
• At North Range Behavioral Health, some of the most important work happens behind the scenes. Join us and be part of the team, helping make quality behavioral health care possible for the individuals, families, and communities we serve.
• This position includes eligibility for a monthly performance bonus.
• Have a High School Diploma or a GED.
• Have at least 1 year of experience in an administrative support position.
• Preferred fluency in both English and Spanish to best support the individuals and families we serve.

Skills

Required

• Administrative support
• Attention to detail
• Confidentiality
• Organization
• Sound judgment and discretion
• Compliance with policies and procedures
• Record keeping
• Customer service

Preferred

• Bilingual in English and Spanish

Benefits

• Generous PTO and paid holidays
• Multiple medical, dental, and vision plans at no cost to employees
• Health Reimbursement Account
• Retirement plan with employer contributions
• Loan forgiveness opportunities
• Employee referral bonuses
• Professional development opportunities