Business Development Account Manager at Acadiana Treatment Center in US-OH-Columbus

Job description

• ​ Grow lines of service as defined by management by developin g and retaining referrals from physicians and other key non-physician referral sources . At times, weekend events and partnering with referral bonuses is required.

Responsibilities

• ​ Work closely with hospital discharge planners, social workers, case m anagers, physicians and management, as well as provide education to staff to generate referral sources.
• ​ Develop strong relationships with key referral sources and their personnel, identifying new opportunities for partnering and growth.
• ​ Manage leads from referral sources and ensures efficient admissions process for clients.
• ​ Expeditiously document all activity in company Customer Relationship Manager (Salesforce) .
• ​ Work closely with corporate Consumer Marketing team to ensure utilization of their resources and implementation of best practice in brand development.
• ​ Coordinate with clinical assessment team on referrals for admission based on the facility services offered.
• ​ Educat e patients, families, community and other referral sources on programs, services and amenities provided within facility .
• ​ C oordinate the completion of admission process and ensure appropriate resources are obtained.
• ​ Travel frequently within community, schedul e meetings and develop contacts/referral sources; document referral sources within appropriate contact management system; report on referral/activity management, as defined by management.
• ​ Develop events and educational forums that demonstrate organization's thought leadership and provide an opportunity to identify potential referral sources and maintain existing referral relationships.
• ​ Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• ​ Represent facility in professional forums and communicates mission in all outreach and interactions.
• ​ Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
• ​ P rovide initial and on-going clinical assessments of patients and manages admissions process, if appropriately licensed/certified and/or experienced to provide those services.
• ​ Perform other functions and tasks as assigned.

Requirements

• ​ Bachelor's degree in Marketing or related health or social services field required . Master's degree , as it relates professional license for clinical assessment requirements of the role , required .
• ​ Four or more years ’ related experience in healthcare business development role required .
• ​ One or more years’ supervisory experience required .
• ​ Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires .

Skills

Required

• Strong relationship building
• Communication
• Networking
• Leadership
• Organizational skills
• Salesforce
• Analytic tools