Administrative Assistant / Dispatcher at Auto-Chlor System in Santa Ana, CA

Job description

• Administrative Assistant
• Auto-Chlor System
• Santa Ana, CA
• $50,000–$60,000 annually
• Join Our Team
• Since 1938, Auto-Chlor System has built a reputation for dependable service, strong customer relationships, and investing in our people. We’re looking for an organized, dependable, and customer-focused Administrative Assistant / Office Coordinator to help keep our Santa Ana branch running smoothly.
• In this role, you’ll be an important part of the day-to-day operation of the office. You’ll work closely with customers, service professionals, and branch leadership while supporting administrative, financial, and customer service activities.
• If you enjoy staying organized, communicating with people, solving problems, and keeping things moving, we’d like to meet you.

Responsibilities

• As an Administrative Assistant / Office Coordinator, you’ll help ensure the branch operates efficiently and professionally.
• Serve as a welcoming first point of contact for customers and incoming calls
• Provide professional and responsive customer service
• Coordinate administrative support for daily dispatch and service operations
• Assist customers with account questions, payments, and service-related inquiries
• Process payments, checks, deposits, and other financial transactions accurately
• Support accounts payable and accounts receivable activities
• Assist with collections and customer account follow-up
• Enter payments and maintain accurate customer and financial records
• Prepare and complete bank deposits
• Maintain organized files, documentation, and office records
• Provide administrative support to branch leadership and service personnel
• Help coordinate schedules, information, and communication across the branch
• Assist with general office duties and special projects as needed
• Help maintain a professional, organized, and positive office environment

Requirements

• We’re looking for someone who is dependable, organized, professional, and comfortable working with both customers and coworkers.
• Excellent customer service and interpersonal skills
• Strong organizational and time-management abilities
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work independently and collaborate effectively with a team
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Comfort handling confidential and financial information
• A valid driver’s license
• 1–3 years of experience in an administrative, office, customer service, accounting support, or high-volume phone environment preferred

Skills

Required

• Strong attention to detail and accuracy
• A valid driver’s license

Benefits

• At Auto-Chlor, we believe our people are essential to our success. We provide the training, resources, and opportunities you need to build your skills and grow your career.
• Competitive pay at $24 per hour
• Opportunities for overtime
• 100% paid training
• Medical, dental, vision, and life insurance, 401(k) and profit-sharing opportunities, Employee Savings Program, PTO and sick time
• Ongoing training and professional development
• A supportive team environment
• Opportunities for career growth
• Pay or shift range: $50,000 USD to $60,000 USD
• The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.