Salon Receptionist / Customer Service Representative at Drybar in US-MI-Ann Arbor

Job description

• Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Responsibilities

• Provide excellent customer service to clients
• Operate a point of sale system
• Solve problems at the front desk using logic and support resources
• Maintain professional demeanor under pressure
• Stand and/or walk for duration of 6-8 hour long shifts

Requirements

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure

Skills

Required

• Ability to multitask with ease

Preferred

• Previous salon/spa experience

Benefits

• Competitive compensation plan with potential to make between $14 and $16 per hour depending on performance
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training