Analyst, Digital Identification (Hybrid) at Broadcast Music, Inc. (BMI) in Nashville, TN, USA

Job description

• Behind every identified performance is data — and behind that data are systems, tools and people working to make sure music usage is accurately understood and ultimately supports royalty distribution.
• As an Analyst, Digital Identification, you’ll combine analytical thinking, technical skills and music industry knowledge to support BMI’s performance identification production cycle. You’ll work with data from a variety of sources, execute technical workflows, analyze identification results and help uncover opportunities to improve accuracy, efficiency and identification rates.
• This role sits at the intersection of data, technology and music. You’ll work with customized applications, reporting tools and data assets; partner with teams across Distribution and IT; troubleshoot issues; and help turn complex information into insights that support business decisions.
• This is a great opportunity for someone who enjoys working with data, solving technical problems, spotting patterns and continuously looking for better ways to get the right music identified.
• Provides business intelligence, quality assurance, and overall technical support for the quarterly performance identification production cycle. Deploys technical skills related to the performance identification discipline. Increase overall knowledge base of organization’s data assets and technologies.
• You’re curious about how data moves through the identification process and look beyond the numbers to understand what they are telling you.
• You execute technical workflows accurately and consistently while recognizing opportunities to improve how the work gets done.
• You identify patterns, variances and potential data-quality issues and use sound judgment to determine the right next step.
• You turn data and reporting into clear, useful insights that help leaders make informed decisions about priorities and resources.
• You’re comfortable learning new tools, systems and technologies and applying that knowledge to real business challenges.
• You collaborate effectively across Distribution, Analytics and IT to troubleshoot issues and keep critical processes moving.
• You document processes clearly and help strengthen the knowledge base for the team.
• You continue building your understanding of BMI’s data, performance identification processes and the technology that supports royalty distribution.

Responsibilities

• Essential Functions: which may be representative but not all inclusive of those commonly associated with this position.
• Schedules, executes, and applies the results of an established suite of supplementary auto-identification scripts that support BMI’s audio performance identification objectives. Analyzes the results to identify potential algorithmic refinements, new approaches that could increase yield and attain overall higher ID rates.
• Executes established market-specific workflows powered by customized applications that assist in the cleansing, formatting, and extraction of usage for downstream identification and distribution. Assesses opportunities for reengineering processes in newer technologies.
• Generates and delivers, to the relevant stakeholders, various reports that mine non-identification related data assets in order to assess identification priorities. These data assets include charting works information, pending work registrations, and 3rd party data.
• Collaborates with departmental management to coordinate execution of technical tasks related to quarterly close processes, both within the department and the IT department. Assists in troubleshooting as needed.
• Maintains best practices as learned from continuous training on systems, procedures and decision-making. Updates and creates new Standard Operating Procedures documentation.
• Partners with the IT department to coordinate the ingestion of production and analytical data received from licensees and data vendors.
• Conducts offline ad-hoc data cleansing and formatting for new or non-compliant sources whose music use information is not ready for identification and distribution.
• Maintains BMI’s Digital Audio Distribution Dashboard (DADD) to identify trends in consumption and identification rates. Works with Senior Data Analysts to evolve as the business developments require.
• Generates and analyzes established KPI reports for all key non-digital markets including terrestrial radio, live concert, airlines, and commercial background music services.
• Synthesizes, summarizes, and communicates findings to departmental leadership to aid in prioritization and resource planning efforts.
• Executes established QA routines and analyzes the results to detect variances and deviations that are indicative of processing or data quality issues.
• Collaborates with supervisor, departmental leadership, and the larger Analytics team to develop new quality assurance reports that aid in the attainment of higher levels of accuracy and efficiency.
• Other duties as assigned.
• Regular attendance.
• Supports our BMI Core Values and cultivates a culture of diversity and inclusion.

Requirements

• Education: Bachelor’s degree in related field preferred.
• Experience: One (1) to two (2) years related experience or familiarity with an operational/processing role preferred. Knowledge of music industry or active participation in the music community highly preferred.
• Skills and Abilities: which may be representative but not all inclusive of those commonly associated with this position.
• Effective written and verbal communication skills.
• Proficient keyboard and PC skills.
• Basic familiarity with Excel, Access, and SQL.
• Ability to perform well in a fast-paced, ever-changing, detail-oriented work environment.
• Effective decision-making skills to determine when and how to escalate problems or questions.
• Demonstrate a passion for music.
• Foreign language helpful but not required.
• Ability to organize and prioritize work.
• Ability to interact professionally with others at all levels.
• Ability to work in a team or independently with minimal supervision.
• Initiative.
• Good problem-solving ability.
• Machines, Tools, Equipment and Work Aids: which may be representative but not all inclusive of those commonly associated with this position.
• Personal computer and associated software. Normal office equipment.
• License(s)/Certifications Required: None

Skills

Required

• Proficient keyboard and PC skills
• Demonstrate a passion for music
• Ability to organize and prioritize work
• Initiative
• Good problem-solving ability