Isolation & Actuation Application Engineer at Control Southern in Suwanee, GA

Job description

• Position Title: Application Engineer
• FLSA Status: Exempt
• Reports to: Application Engineering Manager
• Department: Isolation & Actuation Technologies
• Control Southern believes that When Integrity Leads, Success Follows. https://www.controlsouthern.com/about-us/
• The role of the Application Engineer is to directly assist our clients through engineering support, quotation development, logistics and sales fulfillment, as well as customer service activities in a defined sales territory. Work with internal teammates and customers through application consultations, product selections, and sales processes.

Responsibilities

• Engineer, select, configure, and quote products and services to industrial process
• control clients.
• Formulate creative solutions to be delivered on time while working within logistic
• constraints.
• Own and direct the internal flow of quotes and orders for multiple business units.
• Develop technically sound final control process solutions that are beneficial for both the
• customer and Control Southern.
• Respond quickly and completely to requests for quotes, orders, technical support, etc.
• Ensure customer purchase orders are processed in a timely manner.
• Monitors, protects, and grows profit margins.
• Participate actively in training assignments and classes.
• Advocate on the customer’s behalf any issues or problems with principal suppliers.
• Develop advanced understanding of unique technical specifications with awareness of
• customers’ business constraints.
• Manage the sales process from quote-to-cash, including qualification of sales leads and
• requests using Sander Selling System processes and Challenger Sale philosophies.
• Supports On-Call Emergency After Hours phone rotation (this could include receiving
• company issued cell phone at this time)

Requirements

• Demonstrate initiative, critical thinking skills, and self-discipline in personal
• development.
• Excels in a highly technical and multi-tasking environment.
• Show attention to detail, with the ability to identify and adhere to basic specification
• requirements including financial, scheduling, mechanical, and spatial constraints.
• Demonstrate solid mechanical aptitude.
• Exhibit strong professional communication skills.
• Display advanced problem solving and critical thinking skills when working through daily
• situations.
• Manage workload and prioritize tasks with some assistance.
• A Bachelor’s degree in Engineering (B.S.) or equivalent from a four-year college is required. Preferred areas of study include mechanical, chemical, biochemical, industrial, materials, and/or electrical engineering.
• Two years industry related experience with preference for process control functions preferred.
• Working knowledge of Microsoft Office suite applications required (Outlook, Excel, Word).
• Exposure to Enterprise resource planning (ERP) software preferred (IFS, Oracle, SAP).
• Experience with customer relationship (CRM) software preferred (Salesforce, ACT!).
• Effective interpersonal and communication (oral & written) skills required.
• Must be very customer focused.
• Education
• Required
• Bachelors or better in Engineering.

Skills

Required

• Customer focus
• Attention to detail
• Mechanical aptitude
• Problem solving
• Time management and prioritization