Veterinary Customer Service Representative (Days) at IndyVet Emergency and Specialty Hospital in Indianapolis, IN, USA

Job description

• Are you a Customer Service professional looking to step into a vital role in a lively ER/Specialty setting? If you are looking to advance and grow professionally, the incredible team at IndyVet Emergency and Specialty in Indianapolis, IN would like to talk to you.
• The ideal candidate for this role has previous customer service experience in a healthcare setting. Experience in vet medicine is highly preferred. This person has a very established skillset and navigates all communication, including conflict, professionally and courteously. This is an invaluable position to serve the staff using creative problem-solving, upholding our gold standard of patient care, and continuing to foster a culture of teamwork.

Responsibilities

• Serve the staff using creative problem-solving
• Upholding our gold standard of patient care
• Continuing to foster a culture of teamwork

Requirements

• previous customer service experience in a healthcare setting
• Experience in vet medicine is highly preferred

Skills

Required

• Customer service
• Professional and courteous communication
• Conflict navigation
• Creative problem-solving

Preferred

• Experience in vet medicine

Benefits

• CE Allowance
• Uniform Allowance - including SHOES!
• Paid Time Off
• Paid Holidays
• Employee Pet Discount
• 401k
• Medical/Dental/Vision
• Disability Insurance
• Life Insurance
• Compensation: $17.00 to $18.00 depending on experience level