Account Manager - Industrial Water Treatment at Veolia | North America in West Lafayette, IN, United States

Job description

• Join Veolia as an Account Manager in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability!
• We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.
• Build and maintain strong customer relationships that drive account growth
• Develop innovative solutions that deliver measurable value to customers
• Contribute to team revenue goals through strategic account management
• Present technical solutions and business cases to key stakeholders
• Identify and pursue new business opportunities within your territory

Responsibilities

• • Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications
• • Strategic Communication: Write and deliver Technical Service Reports that analyze customer data, interpret results, and drive continuous improvement initiatives
• • Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• • Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• • Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• • Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• • Safety Excellence: Work safely at all times, following all EHS policies and procedures

Requirements

• What We're Looking For
• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering (Chemical or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.
• Chemical water treatment experience
• 3+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).
• Technical curiosity and superior problem-solving skills
• Strong interpersonal and communication abilities
• Customer-focused mindset with active listening skills
• Excellent time management in fast-paced environments
• Ability to work independently and as part of a collaborative team
• Comfortable working in industrial environments
• Openness to continuous learning and professional development
• Experience in direct sales, customer service, account management, or industry operations is a plus!
• Proficiency in computer skills, including Google Docs, Google Sheets and Google Slides
• Inclusive communication and technical (computer) skills will come in handy.

Skills

Required

• Chemical water treatment
• Consultative selling
• Technical solution development
• Google Docs
• Google Sheets
• Google Slides

Benefits

• Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.
• This position includes incentive compensation eligibility and account assignment opportunities.
• Ready to advance your career while making a difference in water treatment and sustainability? Apply today!
• ● Life Insurance
• ● Paid Time Off
• ● Paid Holidays
• ● Parental Leave
• ● 401(k) Plan - 3% default contribution plus matching!
• ● Flexible Spending & Health Saving Accounts
• ● AD&D Insurance
• ● Disability Insurance
• ● Tuition Reimbursement
• Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
• posting. The Company reserves the right to modify this information at any time, subject to applicable
• law.