Operations Analyst/Specialist at Mattamy Homes in Mississauga, Canada

Job description

• When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.
• Learn more about what makes working at Mattamy special and our award-winning culture.
• This is an exciting opportunity for a detail-oriented, analytical professional who enjoys turning data into meaningful insights that support better business decisions. In this role, you’ll work cross-functionally across Construction, Procurement, Customer Care and Warranty to strengthen reporting, improve processes and help drive operational excellence within a fast-paced homebuilding environment.

Responsibilities

• Develop and maintain operational reporting, dashboards and analytics that provide actionable insights across Construction, Procurement, Customer Care and Warranty.
• Analyze business performance, costs and trade partner data to identify trends, risks and opportunities that support continuous improvement initiatives.
• Validate and maintain key operational metrics through quality assurance reviews and ongoing data governance activities.
• Support enterprise operational systems and reporting processes, including Master Scheduling, AVID, Conciliation and integration monitoring.
• Investigate and resolve data, reporting and system-related issues while partnering with stakeholders to improve process effectiveness and user experience.
• Provide analytical support for procurement and trade partner management through vendor utilization, cost and performance reporting.
• Coordinate issue triage and stakeholder communication related to BuildPro vendor payment and operational process concerns.
• Collaborate with cross-functional teams to drive reporting enhancements, improve data quality and support business decision-making.

Requirements

• Post Secondary education in Finance, Accounting, Business, Technology or a related discipline.
• 3+ years of experience in administration, operations, reporting or analytical support role within a fast-paced environment.
• Strong proficiency in Microsoft Office, particularly Excel, including the ability to create and work with formulas, analyze data and generate reports.
• Experience with Power BI or other business intelligence and analytics tools.
• Strong analytical and problem-solving skills with the ability to identify trends, investigate issues and support data-driven decision-making.
• Exceptional interpersonal and customer service skills, with the ability to build effective working relationships across multiple departments and stakeholder groups.
• Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines independently.
• Strong written and verbal communication skills, with the ability to present information clearly and effectively.
• Self-motivated and proactive, with a positive attitude and the ability to work both independently and within a collaborative team environment.
• High attention to detail and committed to data accuracy and quality.
• Experience working in residential construction, homebuilding, customer care, procurement or warranty operations.
• Experience with BuildPro, JD Edwards, Microsoft Dynamics or similar enterprise business systems.
• Experience developing Power BI dashboards and reporting solutions.
• Familiarity with data validation, quality assurance processes and operational performance reporting.

Skills

Required

• Analytical and problem-solving skills
• Written and verbal communication skills
• Self-motivated and proactive
• Attention to detail and data accuracy

Benefits

• The expected base salary range for this position is $57,500 – 87,500. Actual pay may vary depending on your job-related knowledge, competencies, and skills. We recognize that exceptional situations may fall outside this range, and we encourage all interested candidates to apply.
• You are also eligible to participate in Mattamy’s annual bonus program which gives you the opportunity to increase your total compensation if business and individual goals are achieved.
• We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.