Sales Coordinator - Parts & Aftermarket at Veolia | North America in Leonia, NJ, United States

Job description

• In this role, you'll manage the complete quote-to-PO process for our Aquaray® Ultraviolet (UV) Systems, serving municipal customers.
• You'll be the critical link between our outside sales team, customers, and internal stakeholders—translating customer needs into accurate quotes for UV treatment systems and related parts, then shepherding orders through to completion.
• This isn't typical administrative work; you'll need to understand customer challenges, ask the right questions, and turn those insights into precise quotes.

Responsibilities

• Receive customer requests and clarify their needs to create accurate quotes
• Learn our UV Systems product line and parts catalog
• Build customer profiles in SAP and generate quotations through to purchase order
• Manage multiple concurrent customer requests while maintaining accurate records
• Coordinate across finance, procurement, and the commercial team to move deals forward
• Communicate with customers and internal teams via email and phone to resolve questions and keep orders on track
• Track sales information in Salesforce and SAP
• Identify process improvements and take initiative on follow-ups.

Requirements

• High School diploma/GED
• 3+ years in operations, customer service, order coordination, parts support, or administrative support; OR
• 2+ years experience in technical support, field service support, applications support, or a similar technical or operational role, preferably within the water industry.
• Self-starter: Own your work and drive it to completion with minimal oversight
• Curious: Ask clarifying questions and genuinely want to understand customer needs and how things work
• Organized: Manage multiple priorities and keep track of moving pieces across different customers
• Comfortable with business systems: Pick up software platforms like SAP and Salesforce quickly
• Strong communicator: Write clearly and speak professionally in English
• Collaborative: Work well across teams and support your colleagues
• Sound judgment: Make decisions that balance customer needs with business objectives.
• Prior experience with SAP or Salesforce
• Familiarity with water treatment or UV systems.

Skills

Required

• Self-starter
• Curious
• Organized
• Comfortable with business systems
• Strong communicator
• Collaborative
• Sound judgment

Preferred

• Prior experience with SAP or Salesforce

Benefits

• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement
• Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: US$47,000 to $55,000 annually