User Study Researcher II at Russell Tobin in Los Angeles, CA

Job description

• User Study Researcher II
• Company: Leading Global Technology Company
• Employment Type: Contract
• Duration: 1 Year
• Location: Los Angeles, CA – Onsite
• Work Location: Los Angeles, CA
• Pay Rate: $62.81/hr on W2

Responsibilities

• Support planning and day-to-day execution of data collection and user studies, from initial bring-up through completion.
• Coordinate with external vendor teams on scheduling, staffing, training, and deployment.
• Track study progress, blockers, collected volume, risks, and deliverables; report status to the Data Operations team.
• Write and maintain setup documentation, collection protocols, SOPs, and deployment procedures.
• Set up and manage capture hardware and track device inventory across multiple concurrent studies.
• Support camera, image, and video capture workflows, including equipment readiness and troubleshooting.
• Partner with algorithms and technical teams on capture quality and data-quality reviews.
• Adjust collection targets and operational plans based on quality feedback.
• Support procurement workflows, including purchase order tracking and vendor quote review.
• Manage multiple concurrent studies and ensure timely completion of operational activities.

Requirements

• 3+ years of experience in data collection, user studies, data operations, program management, lab/production coordination, or test/quality engineering.
• Experience managing multiple concurrent projects or studies at different stages.
• Experience coordinating external vendors, technical teams, and operational stakeholders.
• Strong technical troubleshooting and problem-solving skills.
• Experience working with hardware, equipment setup, inventory, or deployment operations.
• Experience with camera systems, photography, videography, or image/video capture workflows is a strong plus.
• Bachelor’s degree or equivalent experience.
• Strong written and verbal communication skills.
• Excellent organizational and documentation skills.
• Ability to track multiple priorities, blockers, and deliverables.
• Comfortable working with technical and non-technical stakeholders.
• Ability to work with unreleased prototype hardware under strict confidentiality.
• Comfortable working in a fast-paced, hands-on operational environment.
• 3+ years of experience in data collection, user studies, operations, program management, lab/production coordination, or test/quality engineering.
• Experience managing multiple concurrent studies/projects.
• Strong technical troubleshooting and triage skills.
• Experience with vendor coordination, documentation, and operational tracking.
• Strong communication and cross-functional collaboration skills.
• Camera, photography, videography, or image/video capture experience.
• Aviation camera/image-capture workflow experience.
• Capture hardware setup and device inventory management.
• Experience partnering with algorithms/engineering teams on data or capture quality.
• Procurement, PO tracking, or vendor quote experience.
• Experience working with prototype or unreleased hardware.

Skills

Required

• Technical troubleshooting
• Hardware setup and inventory management
• Data collection and user studies
• Vendor coordination
• Documentation and SOPs

Benefits

• PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.
• For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.