Technical Account Manager at Koch in Vereinigte Staaten

Job description

• Join Molex and help shape the future of AI, cloud computing, and next-generation data center infrastructure.
• As a Technical Account Manager, you will serve as the trusted technical and commercial advisor for strategic ODM and OEM customers. In this role, you will drive design-win opportunities by aligning Molex's advanced interconnect solutions with customer product roadmaps, system architectures, and performance requirements. You will collaborate closely with engineering, product management, and commercial teams to deliver innovative connectivity solutions from concept through production while building long-term customer partnerships that drive business growth.
• You will engage directly with leading ODM and OEM technology companies, influencing next-generation servers, networking, and AI infrastructure platforms. This role offers a unique opportunity to deepen your expertise in the rapidly evolving AI ecosystem while partnering with some of the industry's largest hyperscale technology companies and influencing next-generation data center connectivity solutions.

Responsibilities

• Develop and grow relationships with key engineering, sourcing, and business stakeholders within strategic ODM and OEM accounts.
• Drive design-win opportunities by identifying and positioning Molex interconnect solutions within customer platforms and future product roadmaps.
• Serve as the primary technical point of contact, translating customer requirements into solutions that align with Molex capabilities and business objectives.
• Analyze system architectures, application requirements, and design constraints to recommend standard or customized interconnect solutions.
• Lead the technical sales process from opportunity identification and discovery through evaluation, qualification, production release, and revenue realization.
• Deliver compelling technical presentations, product demonstrations, and solution recommendations to engineering teams and decision-makers.
• Collaborate with Product Management, Engineering, Manufacturing, and Commercial teams to define customer requirements and support new business opportunities.
• Support pricing discussions, quotations, forecasting activities, and business case development to maximize customer and business value.
• Monitor customer technology roadmaps, market trends, and competitive activity to identify emerging opportunities and influence future product strategy.
• Act as the voice of the customer by providing market intelligence, competitive insights, and solution feedback to internal stakeholders.
• Support technical troubleshooting and issue resolution during validation, qualification, and production phases.
• Provide product training and technical support to customers, channel partners, and sales teams.

Requirements

• Read, write, and speak Mandarin Chinese and English languages due to the global nature of customer interactions.
• Experience in technical sales, field applications engineering (FAE), solutions engineering, account management, product marketing, or a related customer-facing technical role.
• Experience supporting customers in a technical B2B environment, preferably within electronics, semiconductor, connectivity, networking, telecommunications, data center, enterprise hardware, or related technology industries.
• Ability to interpret technical specifications, customer requirements, and system-level architectures.
• Strong customer-facing communication skills with the ability to translate technical concepts into business value.
• Willingness to travel as needed to support customer engagements.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical discipline.
• Experience working directly with OEM and/or ODM engineering organizations.
• Experience managing multiple customer opportunities and long sales cycles simultaneously.
• Experience with connectors, cable assemblies, high-speed interconnects, networking hardware, servers, storage solutions, or data center infrastructure.
• Experience supporting AI, cloud computing, networking, telecommunications, or enterprise hardware customers.
• Demonstrated success securing design wins and growing strategic customer relationships.
• Experience presenting technical solutions to engineering leaders, business stakeholders, and executive audiences.
• Experience collaborating with cross-functional global teams.

Skills

Required

• Willingness to travel

Benefits

• Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
• Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
• At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.