Deposit Quality Associate - Operations Shared Services at WesBanco in Uniontown, OH

Job description

• Responsible for completing quality assurance reviews within the Operations Shared Services Department. This includes review of all signature cards and other related documents for all new deposit accounts and/or existing deposit accounts with recent changes and customer CIP information. Responsibilities will also include review of deposit account holds.

Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ensures accurate and timely processing of account reviews which includes new accounts, account changes, and holds.
• Collaborates with peers and leaders effectively.
• Demonstrates a willingness to change processes and technological capabilities.
• Willingness to learn new systems and processing in order to streamline and scale work.
• Performs work within customer service level expectations and key vendor processing timelines.
• Performs daily work as defined with accuracy.
• Reviews and interprets account requirements for new and revised signature cards to ensure all documentation standards are met and properly followed, including documentation for businesses, POA, trusts, etc.
• Verifies completeness and accuracy of required account documentation, ensuring all uploaded files meet regulatory, procedural, and policy expectations.
• Confirms ownership details by validating that all owners, signers, and authorized parties are correctly identified and documented.
• Validates Customer Identification Program (CIP) requirements, ensuring all CIP elements are accurately recorded on the signature card and within the system.
• Ensures consistency between system records and electronic documents, identifying discrepancies.
• Reviews deposit account holds for compliance with Regulation CC, ensuring hold types, amounts, and availability timelines are applied correctly and documented appropriately.
• Provides support to banking centers as needed related to errors and corrections.

Requirements

• High School Diploma or General Education Degree (GED) required.
• Banking experience preferred.

Skills

Required

• Team player with a positive outlook.
• Ability to learn various applications.

Preferred

• Banking experience