Operations Assistant at Rowan Diagnostic Clinic, PA in Salisbury, NC 28144

Job description

• Position Type
• Full Time
• Description
• The Clinic Operations Assistant delivers comprehensive administrative, facility, and compliance support to ensure smooth daily operations. Reporting directly to the Director of Operations, this role acts as a vital coordinator, balancing general maintenance, vendor management, and strict OSHA safety compliance with daily clinic scheduling. The ideal candidate is a highly organized, detail-oriented problem solver who thrives in a dynamic medical environment and is dedicated to keeping clinic infrastructure running seamlessly to support our patient care teams.

Responsibilities

• Facility Maintenance: Perform minor clinic repairs, conduct routine safety checks, and serve as the primary point of contact for external service vendors.
• Compliance & Safety: Maintain rigorous OSHA compliance, manage workplace safety documentation, and ensure a secure environment for staff and patients.
• Administrative Operations: Manage clinic schedules, coordinate calendars, and maintain accurate operational records and databases.
• Systems & Data Management: Utilize MS Office and EMR systems daily to streamline workflows, enter data, and process clinic documentation.
• Communications: Answer and route phone calls or digital inquiries professionally, and assist with internal communications and team coordination.
• Supply & Financial Tracking: Monitor clinic inventory, track equipment needs, and assist with basic finance documentation, including invoice processing and purchase requests.
• Team Support: Assist with staff onboarding logistics, training coordination, and event planning as assigned.
• Process Improvement: Identify opportunities to optimize clinic administrative processes and operational efficiency.

Requirements

• JOB QUALIFICATIONS
• Education: High school diploma or equivalent required.
• Experience: At least 1 year of experience in clinic operations, administrative support, or facility coordination.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and Electronic Medical Records (EMR) software.
• Language: Fluent in English (written and verbal).
• Associate or Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
• Prior experience managing vendor relationships and handling basic facility upkeep.
• Familiarity with healthcare compliance, workplace safety standards, or OSHA regulations.

Skills

Required

• Fluent in English (written and verbal)

Preferred

• Handling basic facility upkeep
• Familiarity with healthcare compliance
• Workplace safety standards
• OSHA regulations