Operations Manager at Dollar Tree Stores in VA-Chesapeake

Job description

• Your leadership, operational discipline, and ability to drive results make you a great fit for our Operations Manager position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table.

Responsibilities

• As an Operations Manager at one of Dollar Tree’s Distribution Centers, you’ll partner with other leaders to oversee safe, clean, and efficient receiving, order filling, and shipping operations in a high-volume, multi-shift environment. You’ll ensure work is performed according to SOPs while meeting productivity and quality goals and reinforcing Dollar Tree’s culture of safety, sanitation, and customer service. Your day-to-day job duties include, but are not limited to, the following:
• Coordinate and manage the filling of store orders, order selection, trailer loading, and related documentation
• Monitor loads to ensure merchandise is loaded according to quality and stability standards
• Coordinate and manage the flow of order selection functions from primary pick locations through outbound trailer close
• Assist in coordinating replenishment cycles to ensure timely restocking of primary pick locations
• Establish and monitor daily selecting and loading schedules to ensure adherence and proper resource utilization
• Manage and coordinate the receipt, unloading, and checking of merchandise
• Monitor inbound loads to ensure unloading priorities are followed
• Coordinate the flow of reserve inventory from receiving docks to reserve locations
• Monitor reserve areas to ensure orderly and accurate storage of merchandise
• Establish and monitor daily receiving schedules to meet operational priorities and cost controls
• Monitor and manage key productivity indicators including safety, financial, productivity, service, and people metrics
• Ensure accuracy, housekeeping, damage reduction, and safety through enforcement of company standards
• Foster a culture of safety, sanitation, integrity, and customer service
• Manage the development, implementation, and administration of operational policies, programs, and systems across all shifts
• Establish methods and procedures for departmental work activities and resolve operational issues
• Partner with Human Resources on hiring, training, mentoring, evaluating, and developing associates
• Carry out coaching, counseling, disciplinary actions, and employment recommendations as appropriate
• Share information and anticipate communication needs of distribution center associates
• Prepare operational statistics and reports for assigned functional areas
• Perform work with minimal direction, exercising independent judgment and decision-making
• Evaluate current processes, methods, and SOPs and recommend continuous improvement initiatives

Requirements

• High school diploma or equivalent required
• Minimum of five (5) years of distribution center management or operations experience, or equivalent
• Good working knowledge of distribution center practices and procedures
• Strong leadership, administrative, organizational, managerial, and communication skills
• Strong analytical skills with the ability to interpret data and implement solutions
• Ability to make independent decisions, solve problems, and accept accountability
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access)
• Working knowledge of Warehouse Management Systems (WMS), such as AS400
• Flexibility to work various shifts based on business needs
• Bachelor’s degree in business administration, logistics, or a related field

Skills

Required

• High school diploma or equivalent

Benefits

• Our success is a team effort —
• when we reach our goals, you’ll be eligible for a yearly bonus!
• We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans with matching contribution
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services
• And much more!
• Pay Range: $85,000–$90,000 per year, plus 20% annual bonus and $8,000 equity.