Customer Service & Sales Representative at Shentel in Weston, WV 26452, USA
- Company: Shentel
- Location: Weston, WV 26452, USA
- Posted: Sep 23, 2026
- Type: Full-time
- Salary: $42,000–$60,000+ annually (base $15+/hour plus commission; top performers $80,000-$100,000)
- Experience: 1+ years
Overview
Posted Wednesday, September 23, 2026 at 4:00 AM As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the abi…
Job description
- Posted Wednesday, September 23, 2026 at 4:00 AM
Responsibilities
- As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential.
Requirements
- 1+ year customer service or call center experience
- Strong communication and problem-solving skills
- Ability to navigate multiple systems and handle high call volume
- Comfortable identifying sales opportunities while supporting customers
- Self-motivated and able to work independently
Skills
Required
- Strong communication
- Problem-solving
- Self-motivated
- Able to work independently
- Ability to navigate multiple systems
Benefits
- Robust earning potential
- Competitive benefits: 401k contribution and match, medical, dental, vision, life insurance, PTO, and holidays
- Paid training and ongoing development
- Supportive team environment
- Opportunity to grow into advanced roles
- Discounted Shentel services in specific areas
- Base Pay: $15+ per hour
- Commission Opportunity with Multipliers
- Estimated Total Earnings: $42,000–$60,000+ annually
- Top Performers earn around $80,000 - $100,000 annually
About Shentel
Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com. We’re committed to delivering exceptional service while keeping our communities connected. Every interaction matters—and you’ll play a key role in making that happen. Shentel shows industry-leading customer satisfaction; our service speaks for itself. We offer our employees a competitive benefits package and a winning culture. With over 100 years of history and growth, Shentel continues to lead the way. Apply with us today to learn more!