Sales Associate at Raymour & Flanigan Furniture and Mattresses in Garden City South, NY

Job description

• At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.
• As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.
• Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.
• In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.
• Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

Responsibilities

• Helping customers find the right furniture through consultative selling, genuine customer engagement, and thoughtful needs assessment
• Creating a personalized buying experience that builds customer satisfaction and drives sales conversion
• Building relationships, engaging with new and existing customers, contributing to client prospecting, lead generation, and ongoing relationship management
• Identifying opportunities for upselling and cross-selling
• Building trust, delivering great service, and consistently meeting goals in a fast-paced, team-oriented environment

Requirements

• A passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers, whether through retail, hospitality, service, or sales
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business (client relationship management)
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)
• Comfort with technology and learning new tools
• Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Skills

Required

• Passion for customer service
• Strong listening skills
• Consultative approach
• Flexibility to work a retail schedule

Preferred

• Sales experience

Benefits

• Unlimited earning potential $65,000-$100,000 annually
• $5,000 sign-on bonus (performance-based)
• Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
• Paid training - next sales training class starting soon
• Career growth and advancement opportunities
• A supportive, team-focused culture
• Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:
• * Excellent Health, Dental & Vision Coverage
• * 401(k) with a Company Match
• * Paid Vacation and Holidays
• * Health Savings Account
• * Flexible Spending Account
• * Training and Development
• * Tuition Reimbursement Program
• * Generous Merchandise Discount
• * Short & Long Term Disability
• * Group Life Insurance
• * Specified Disease Insurance