Arborist Account Manager at Joshua Tree Experts in Austin, TX, USA

Job description

• Are you currently working in the tree care industry and looking to make a change?
• Want to work in a culture focused on safety and professionalism?
• Join us at Joshua Tree Experts, Austin's premier tree care company, as we are now accepting applications from qualified and skilled Arborist Account Managers. This pivotal role offers a golden opportunity to apply your expertise in Tree and Plant Health Care while enjoying an exceptional and rewarding earning potential.
• The Arborist Account Manager position is not just a job; it's a year-round adventure filled with challenges and rewards. Bring your knowledge and experience in tree care, tree evaluation, plant health care (PHC), and industry-approved practices to the forefront. We are seeking your hands-on proficiency in estimating and marketing tree services, along with a keen insight into the logistical essentials needed for the triumph of arboricultural practices.

Responsibilities

• Using consultative sales techniques for sales prospecting and building lasting business relationships
• Proposing job costs and providing timely estimates to both prospects and clients
• Negotiating contracts and collaborating with office staff to schedule work
• Creating work orders and instructing crews on key job scope elements to ensure client expectations are met
• Setting up crews, communicating ongoing work, and ensuring job completion to client satisfaction
• Following up with customers promptly after job completion to address any concerns and ensure satisfaction
• Obtaining referrals, networking with peers, and actively seeking new business opportunities
• Demonstrating ethical behavior, integrity, and promoting a positive Company culture as a role model.
• Continuously engaging in prospecting for new business opportunities.
• Accurately estimate time and costs for crews performing pruning, removal, cabling, stump grinding, and plant health tasks.
• Conduct site inspections to prepare proposals.
• Build and maintain long-term client relationships with timely follow-ups.
• Maintain a neat, clean, and professional appearance on customers' properties, following the Joshua Tree Sales Standard.
• Collaborate with the marketing team to develop and implement marketing campaigns and initiatives.
• Attend industry events and conferences to build relationships and promote the Joshua Tree Experts brand.
• Maintain a comprehensive understanding of Joshua Tree Experts services and the competitive landscape.

Requirements

• Knowledge of tree identification and plant health care, including insect and disease management.
• ISA Certified Arborist certification a huge plus
• Effective pricing of tree care recommendations and other services.
• Proven sales track record with the ability to meet sales goals.
• Excellent customer service, telephone etiquette, and organizational skills.
• Ability to multitask, prioritize, identify problems, and collaborate on solutions.
• Attention to detail, analytical skills, and basic computer and math proficiency.
• Strong listening, verbal, and written communication skills.
• Reliable, self-motivated, with a positive and upbeat attitude.
• High school diploma.
• 4 - 5 years working knowledge of arboriculture.
• ISA Certified as an Arborist.
• Customer service, prospecting, and communication skills.
• Strong persuasion, negotiation, and closing skills.
• Flexibility to work varying hours to meet job demands.
• Valid driver's license.

Skills

Required

• Valid driver's license

Preferred

• ISA Certified Arborist certification

Benefits

• $1,000 Sign-On Bonus: Payable after 5 months of employment for qualified applicants.
• Health & Wellness: Comprehensive Health and Dental Insurance, plus Company-Paid Life Insurance.
• Company Vehicle & Tools: Assigned Company Car, Fuel Card, and Company Phone.
• Paid Time Off: Paid Time Off (PTO) and Paid Holidays.
• Professional Growth: Paid Training, Continuing Education, and Licensing support.