Medical Business Associate - OB at Munson Healthcare in Grayling, Michigan, United States
- Company: Munson Healthcare
- Location: Grayling, Michigan, United States
- Posted: Sep 23, 2026
- Type: Full-time
- Experience: 2+ years
Overview
A Day in the Life As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.
Job description
- A Day in the Life
- As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.
- You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.
- You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.
- You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.
Responsibilities
- Obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.
- Schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.
- Greet patients professionally in person and over the telephone and respond effectively to patients and their families.
Requirements
- What’s Required - Specialist
- High school graduate or GED. Associate Degree Preferred
- A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.
- Proficient in typing, Windows, and experience with multiple computer systems.
- What’s Required - Associate
- High school graduate or GED
- 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
- Proficient in typing, Windows, and experience with multiple computer systems.
- High school graduate or GED
- 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
- Proficient in typing, Windows, and experience with multiple computer systems.
Skills
Required
- Proficient in typing
- Proficient in Windows
Benefits
- Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
- Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
- Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
- Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings
About Munson Healthcare
Location: Location: 1250 E Michigan Ave, Grayling, MI Schedule: 40 Hours Weekly - Monday - Friday on Days from 8AM - 4:30PM Sign-On Bonus: $2,700 Sign-On Bonus (Terms and Conditions Apply) More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.