HR Generalist at Southwest Accessory Group in Houston, TX

Job description

• SWAG is seeking an experienced, hands-on HR Generalist to support our growing, multi-site operations. This role is a trusted resource for employees and leaders, helping ensure that HR programs, employee relations, performance practices, and compliance processes are applied consistently across the organization.
• The HR Generalist will partner closely with Distribution Center leadership, Sales, Corporate teams, the Talent Acquisition Specialist, and the Payroll & Benefits Administrator to deliver a strong employee experience while supporting operational performance.

Responsibilities

• Serve as a first point of contact for employee and manager questions related to workplace policies, attendance, leave, performance, and employee relations.
• Partner with leaders to address performance concerns, conduct workplace investigations, and prepare clear, timely documentation.
• Guide managers through corrective action, performance improvement plans, employee separations, and other employment decisions in partnership with the Director of HR.
• Support onboarding, employee changes, job transfers, promotions, and offboarding processes through Rippling.
• Assist with leave administration, including FMLA, ADA accommodations, workers’ compensation, and state-specific leave requirements.
• Help maintain compliance with federal, state, and local employment laws across SWAG’s multi-state operations.
• Support performance review, engagement, recognition, training, and leadership-development initiatives.
• Maintain accurate personnel records, HR reports, and employee-relations documentation.
• Partner with the Talent Acquisition Specialist on onboarding, staffing needs, and workforce planning.
• Travel periodically to SWAG distribution centers to support leaders and employees.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related field preferred.
• Three to five years of progressive HR Generalist experience; distribution, warehouse, manufacturing, or multi-site operations experience strongly preferred.
• Working knowledge of employee relations, corrective action, FMLA, ADA, FLSA, wage-and-hour practices, and employment-law compliance.
• Strong judgment, discretion, and ability to handle confidential matters professionally.
• Clear written and verbal communication skills, with a practical and employee-centered approach.
• Ability to build credibility with frontline employees, supervisors, and senior leaders.
• Experience with HRIS platforms; Rippling experience is a plus.
• PHR, SHRM-CP, or similar HR certification preferred.

Skills

Required

• Experience with HRIS platforms

Preferred

• Rippling experience