HR Coordinator at InformaGroupPlc in Newton, MA, United States

Job description

• This role is based in our Newton, MA office
• We are seeking an enthusiastic and detail-oriented HR Coordinator to join our Revenue Office team in Newton, MA. This is an excellent opportunity for an early-career professional (0-2 years post-graduation) who is passionate about people, thrives in a fast-paced environment, and wants to build a strong foundation in human resources.
• As HR Coordinator, you will provide essential administrative and operational support across the full employee lifecycle, working closely with the Senior HR Business Partner to deliver a seamless and positive experience for all employees and stakeholders.

Responsibilities

• HR Administration & Operations
• Provide comprehensive administrative support for all HR processes, ensuring accuracy, compliance, and timeliness
• Maintain employee records and HR databases (HRIS) with meticulous attention to detail
• Prepare HR documentation, correspondence, and reports as required
• Coordinate and schedule HR-related meetings, appointments, and events
• Manage HR inbox and respond to general employee queries in a timely and professional manner
• Recruitment & Onboarding
• Support the end-to-end recruitment process
• Coordinate with Talent Acquisition Team on offer letters and pre-hire necessities
• Assist in facilitation smooth onboarding experiences for new employees
• Ensure all onboarding materials and processes are completed accurately and on time
• Employee Lifecycle Management
• Assist with employee lifecycle processes including promotions, transfers, compensation changes, and organizational updates
• Support offboarding activities, including exit interviews, documentation, system access removal, and final pay coordination
• Maintain accurate records of all employee changes and transitions
• Stakeholder & Employee Support
• Act as a first point of contact for employee HR queries, providing guidance or escalating to the SHRBP as appropriate
• Build strong relationships with employees, managers, and stakeholders across the Revenue Office
• Demonstrate excellent stakeholder management skills by effectively engaging with diverse personalities and working styles
• Provide customer-centric support that reflects Informa's values and commitment to employee experience
• Process Improvement & Compliance
• Identify opportunities to streamline HR processes and improve efficiency
• Ensure compliance with company policies, employment legislation, and data protection requirements
• Assist with HR projects and initiatives as directed by the SHRBP

Requirements

• Attention to Detail: Exceptional accuracy in documentation, data entry, and process management
• Time Management: Ability to prioritize tasks, manage multiple deadlines, and work efficiently in a dynamic environment
• Customer-Centric Approach: Commitment to delivering excellent service and support to employees and stakeholders
• Interpersonal Skills: Sociable, approachable, and people-focused with strong communication skills
• Stakeholder Management: Ability to build rapport and manage relationships with diverse personalities at all levels
• Organizational Skills: Highly organized with the ability to manage competing priorities effectively
• Confidentiality: Demonstrates discretion and maintains confidentiality in all HR matters
• Tech-Savvy: Comfortable using HRIS systems, Microsoft Office Suite, and learning new technologies
• Interest in pursuing a career in Human Resources
• Understanding of HR best practices and employment law basics
• Experience in an administrative or customer service role
• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field
• 0-2 years of professional experience (internships, co-op placements, or relevant part-time work considered)
• Previous exposure to HR processes or administrative roles is advantageous but not essential

Skills

Required

• Attention to Detail
• Time Management
• Customer-Centric Approach
• Interpersonal Skills
• Stakeholder Management
• Organizational Skills
• Confidentiality
• Tech-Savvy

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer with a philanthropic organization
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world
• The salary range for this role is $50k- $65k based on experience.