Product Manager, Link Growth [Consumer] at Plaid in San Francisco HQ

Job description

• Application
• We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
• Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also building out Plaid’s first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities.

Responsibilities

• As the Link Growth PM, you will own conversion at Plaid and evolve it for a growingly agentic world. Link is the front door to Plaid’s products, so this is a meaningfully large responsibility: (1) Any improvement in Link conversion has direct revenue impact, and (2) We’re seeing a massive uptick in AI-companies launching fintech products, so making Link compatible for their use cases is one of our highest priorities.
• You will define the roadmap for the above and partner with cross-functional team to hit your goals:
• • Drive prioritization and execution (build, measure, iterate)
• • Identify opportunities through consumer feedback and staying close to our data / dashboards
• • Partner with cross-functional team (design, research, data science, ML, legal, and compliance) to do all of the above

Requirements

• 2-5 years in product management, building consumer onboarding, growth, or related products, shipping consumer-facing changes
• You have successfully launched consumer facing features through rapid experimentation driving meaningful outcomes in the user journey and represented via metrics
• You can communicate complex concepts succinctly for broad audiences to drive decisions
• You have driven roadmap and prioritization exercises and shown that you have driven clear impact through your decisions
• Other things that matter
• You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level
• You have a strong opinion on both UX and data

Skills

Required

• Product management
• Consumer onboarding
• Growth
• Shipping consumer-facing changes
• Rapid experimentation
• Data analysis
• Communication
• Roadmap and prioritization

Preferred

• High ownership
• Velocity
• Throughput
• Strong opinion on UX and data

Benefits

• Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.