Experienced Service Advisor-Minnetonka Ford at Morrie's Auto Group in Morries Minnetonka Ford - Minnetonka, MN 55305
- Company: Morrie's Auto Group
- Location: Morries Minnetonka Ford - Minnetonka, MN 55305
- Posted: Sep 23, 2026
- Type: Full-time
- Salary: $22.70 - $27.75 Hourly
Overview
Salary Range • Greet customers, listen to the description of the problem, obtain customer and vehicle information • Inspect all vehicles for bodywork, notify the customer if work is needed • Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work…
Job description
- Salary Range
Responsibilities
- • Greet customers, listen to the description of the problem, obtain customer and vehicle information
- • Inspect all vehicles for bodywork, notify the customer if work is needed
- • Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work will be completed
- • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacture's specifications, using maintenance menus
- • Handle minor customer complaints and misunderstandings
- • Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised
- • Handle telephone inquiries and return phone messages promptly
- • Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage
- • Refer leads and prospects for vehicle sales to the new and pre-owned sales departments
- • Assist the service manager as necessary
- • Follow company safety procedures to avoid exposure to fumes, dirt, dust and harsh chemicals
Requirements
- • Problem solving skills
- • Strong verbal and written communication skills
- • Professional personal presentation
- • Strong organizational skills
- • CDK experience preferred but not required
Skills
Required
- Problem solving skills
- Professional personal presentation
- Strong organizational skills
Preferred
- CDK experience
Benefits
- • Industry-leading 401(k) and Roth IRA programs with competitive company match
- • Full medical, dental, and vision coverage
- • PTO accrual starting at 2 weeks
- • Free life insurance and identity protection
- • AD&D, short- and long-term disability coverage, and voluntary life insurance
- • Flexible spending plans
- • Clean, well-maintained, multi-million-dollar work environments
- • Exciting opportunities for management advancement within the company
- Position Type
About Morrie's Auto Group
Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota, Wisconsin, and Michigan. As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed to growing and training our career-oriented employees into management roles within the company. Move Your Career Forward, apply now.