Certified Medical Assistant or Medical Assistant Resident, Orthopedic - Full Time at Summit Healthcare Regional Medical Center in Show Low, AZ

Job description

• Assists in providing quality care for the patient population seen in the physician office. Performs all essential and secondary functions.

Responsibilities

• • Records patient vitals and chief complaints.
• • Responsible for accurate charting of each patient chart.
• • Completes Electronic Health Record duties to include chart completion, buckets, and reporting.
• • Triage patients and assist provider with patient care.
• • Obtains, labels and documents specimens.
• • Perform EKGs, urine drug screens, SVN, and cerumen removal.
• • Administers vaccines, injections, and medications according to physician order and direction.
• • Performs venipuncture and point of care testing
• • Performs point of care quality testing
• • Set ups and maintains sterile field.
• • Assists providers with procedures.
• • Relays instructions to patients based on provider specifications
• • Maintains infections control and standard precautions.
• • Conducts and documents quality control measures.
• • Creates new patient charts.
• • Documents in real time, under the direction of the provider, in patient’s charts (scribe).
• • Provides phone coverage, reviews messages and returns calls when needed.
• • Cleans rooms, work stations, and equipment as directed in policy and procedures
• • Order, stock and maintain medical supplies.
• • Educates and trains patients to include training on home monitors or equipment.
• • Submit requests for authorizations, referrals, and Rx refills as directed by the provider.
• • Relays information via phone to patients related to (but not limited to) follow up testing and procedure results, and instructions.
• • Displays proper etiquette and mannerisms that reflect the SHINE Behavior standards.
• • Promotes the Patient Safety Standards as a core value of the organization.
• • Covers the front office duties; schedules appointments; orders supplies.
• • Participates in departmental and hospitalwide informational meetings and inservices, including staff meetings, hospitalwide forums, and seminars.
• • Reviews department and hospitalwide policies and procedures annually.
• • All other duties as assigned.

Requirements

• This position requires operational knowledge of all equipment in most physician practice offices, including: computer, printer, scanner, fax, copy machine, phone systems, credit card terminal, and EKG machine, point of care equipment, spirometry, autoclave, centrifuge, venipuncture equipment, and EHR programs specific to physician practices. This employee must be service oriented and have excellent customer service skills, computer skills, telephone etiquette, organizational skills, multitasking skills, professional interpersonal skills, time management skills and the ability to prioritize work, and.
• Must be able to read, write, speak, and understand English.
• • Medical Assistant formal education or training (preferred)
• • Certification (NCCT) as a Certified OR Registered Medical Assistant or higher (LPN, RN) (required)
• • Basic computer skills (required).
• • IV or phlebotomy experience (preferred).
• • CPR/BLS (required within 30 days of hire)
• • Maintenance of CPR and MA Certification (required throughout employment)
• Note: RNs or LPNs hired as a certified MA must maintain their license in good standing and will work within the scope of an MA job description
• • Able to schedule patient appointments
• • Able to accurately take and document all vitals
• • Able to take and document a patient personal and family history
• Basic computer skills (required).
• Two years experience in a health-care field (preferred).
• IV or phlebotomy experience (preferred).
• CPR/BLS (required within 30 days of hire)
• NCCT Medical Assistant Certification (required within 90 days of hire)
• • All Skills above
• • One year experience in a health-care field.
• • Assist providers with procedures
• • Refill medications per provider guidelines
• • Understand medication classifications
• • Arrange for hospital/SNF/ surgical admissions, procedures
• • Obtain authorizations for procedures and medications
• • Prepare patient communication (Letters, phones notes, etc.)
• • Reconcile medications/alert to possible interactions
• • Understand lab results-know when to report STAT/Urgent results to provider
• a. EKG
• b. POCT testing (INR, HcG, H&H, Rapid Strep, Rapid Flu, etc.)
• c. Administer all types of injections
• • All Skills above
• • Two years’ experience in a health-care field.
• • Manage COASIIS accounts
• • Phlebotomy is part of daily duties
• • Scribe/document for providers as needed
• • Cross train to other departments
• • Independently perform testing on patients (SIBO, etc.) PROVIDER MUST BE ON SITE
• Licenses & Certifications
• Required
• BLS CPR AED Required
• CMA Cert Medical Asst

Skills

Required

• Basic computer skills
• CPR/BLS
• Service oriented
• Excellent customer service skills
• Computer skills
• Telephone etiquette
• Organizational skills
• Multitasking skills
• Professional interpersonal skills
• Time management skills
• Ability to prioritize work
• Able to schedule patient appointments

Preferred

• IV or phlebotomy experience