Network Infrastructure Projects Engineer at Pliancy in San Francisco, California, United States

Job description

• We are looking for a Network Infrastructure Projects Engineer to join our dynamic Infrastructure Projects team. This team is dedicated to managing a range of initiatives, from large-scale build-outs and relocation projects to targeted infrastructure service improvements.
• As a client-facing engineer, you will regularly interact with client stakeholders, translating complex technical concepts into clear, actionable communication, and expectation setting is imperative. The location options for this role are: Boston, CA Bay Area, or New York, with frequent local travel required within the greater region surrounding those areas. Occasional travel to other Pliancy hubs may be necessary.
• Our ideal candidate has a strong technical background with a project manager's mindset.
• You are someone who finds as much satisfaction in an organized server rack and a flawlessly executed office move as you do in troubleshooting a complex routing issue.
• You are able to communicate effectively with both technical and non-technical stakeholders.
• In addition to managing day-to-day operations, you will help support and continuously improve our standards.
• You possess expertise in Network Architecture (Layer 2/3) and Physical Infrastructure, supplemented by a working understanding of cloud identity platforms (M365, Google Workspace) and AV/collaboration stacks.

Responsibilities

• Many of our clients are showing consistent growth. This manifests as a lot of movement into and out of office spaces. In both of our client verticals, we find ourselves:
• Joining owner, architect, and contractor calls to work closely with construction teams and their subcontractors for pieces that impact low-voltage and audiovisual installations.
• Designing, ordering, and implementing a full network stack (switching, firewalls, and wireless).
• Partnering with internet service providers and working with them from site surveys to circuit activation.
• Scoping and installing AV hardware for high-traffic conference rooms, executive suites, and hybrid collaboration spaces
• There is a lot of on-site work, but there will be instances where you are doing various, remote value-add efforts (predictive wireless surveys, license renewals, maintenance, or post-installation support).
• Manage and be accountable for the success of small to large-scale IT projects, such as office moves and network upgrades
• Design and implement audio-visual solutions such as huddle spaces, conference rooms, and collaboration spaces
• Collaborate with the Infrastructure Projects team and leads to support project strategies and process creation within their scope
• Work closely with both the team and client-facing consultants to design and implement best practices for project implementation
• Create meaningful documentation to facilitate project hand-off to consultants
• Serve as a key technical resource for escalated Network and AV issues, ensuring high-touch resolution for critical client environments in partnership with the Consulting teams

Requirements

• Requirements
• Networking
• Hands-on experience in designing and configuring a variety of full-stack networks (e.g., Cisco Meraki, FortiGate, Sonicwall, or Ubiquiti)
• Deep understanding of Layer 2/3 (VLANs, STP, OSPF/BGP) and security (Firewalls, Site-to-Site VPNs, Client VPNs)
• Experience with Wireless Predictive Modeling (using tools like Ekahau or Hamina) and post-install validation
• Project & Site Management
• Experience managing project lifecycles within tools like Monday.com, Asana, or Jira
• Experience with new office construction, including working with architects, general contractors, and subcontractors
• Experience with MDF/IDF closet design (cooling, power requirements, rack elevations)
• AV & Collaboration
• Experience with the Zoom platform (Rooms and end-user deployments)
• Experience with the Microsoft Teams platform (Rooms and end-user deployments)
• Experience with collaboration room hardware installations and integration (displays, cameras, speakers)
• Systems & Operations
• Solid understanding of Windows Server and on-premise server hardware/network infrastructure
• Working knowledge of EntraID, Microsoft 365, Google Workspace, and cloud-based storage (Egnyte, Box, Dropbox, etc.)
• Physical
• The ability to wear personal protective equipment correctly for up to a full working day when on an active job site
• Ability to lift 50+ lbs, climb ladders, and perform installations in tight IDF closets or under conference tables.
• The ability to move safely in confined spaces (networking closets, for example) and around active construction
• Exceptional planning and organizational ability
• Strong documentation and communication skills Aptitude and desire to learn new technologies
• Ability to teach and mentor others
• Desire to research new products and technologies to improve the project lifecycle
• Authorization to work in the USA for any employer
• Experience with AV design for meeting and conference rooms
• Experience with network monitoring and alerting tools (e.g., LibreNMS, PRTG, Meraki Dashboard alerting)
• CCNA, Meraki CMNA, or Fortinet NSE (or equivalent hands-on experience) a plus.

Skills

Required

• Networking
• Project & Site Management
• AV & Collaboration
• Systems & Operations
• Physical
• Ability to teach and mentor others

Benefits

• Salary: $98,000-115,000 per year, dependent on experience
• Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans
• Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance
• Employer-funded commuter benefits and mileage reimbursement
• 401(k) match offered to help you plan for your long-term future
• Unlimited PTO Paid leave for new parents, including adoptive parents, to support your family's growth
• Employee stock options so you can share in Pliancy's success
• Community-minded, empathetic teammates who take pride in their work—and make it fun, too
• A manager who will help you grow and identify opportunities for career development
• The opportunity to support clients solving challenging problems in pursuit of meaningful goals
• Flexible schedule designed to empower your communication and time management skills
• Benefits and perks built to meaningfully support you and your family