District Operations Team Leader at Eaton in Indianapolis, Indiana, USA, 46268; West Chester, Ohio, USA, 45069; Worthington, Ohio, USA, 43085

Job description

• Company and benefits
• Job Req ID
• 73506
• Work Type
• Onsite
• Department
• Engineering
• Hiring Program
• EESS (Electrical Engineering Services & Systems)
• Relocation Assistance
• No
• Eaton’s ES AMER ESS division is currently seeking a District Operations Team Leader in the West Chester, OH; Worthington, OH; or Indianapolis, IN area. The District Operations Team Lead will lead our dedicated electrical field service team in the region. This role requires approximately 25% travel within the district with the added benefit of a company vehicle and corporate fuel card.
• This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
• The expected annual salary range for this role is $113000 - $165000 a year. This position is also eligible for a variable incentive program.
• Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Responsibilities

• Eaton’s Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.
• In this position you will;
• • Manage projects and delegate assignments to field employees and engineers; ensure assignments are being completed safely within deadlines, at or under budget, and within quality expectations.
• • Act as a technical expert in the engineering and services field by exhibiting product application knowledge, and customer interface.
• • Provide coordination on service programs to optimize customer service and market penetration.
• • Answer application questions and provide sales support.
• • Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies. Provide leadership and direction to ensure professional growth for employees and retention within the district.
• • Support and develop training plans and direct reports creating a strong talent bench to enhance DOC’s ability meet strategic goals and exceed customer expectations.
• • Assure the safety of employees who work in low, medium, and high voltage work environments. Ensures strict compliance with safety policies, trains and implements safety programs, ensures safety equipment resources are available and properly tested, acts as a safety liaison with customers, ensures proper disposal of hazardous and nonhazardous materials.
• • Provide input to the profit and strategic planning processes and submit monthly operations report summarizing key events throughout each month.
• • This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
• • Key interface with customers, district operations, general sales force, manufacturing plants, product division management, and functional support staff.
• • Handles escalation procedures in accordance with our 24/7 service business. Makes sound business decisions on the fly when support functions are unavailable.
• • Coordinate product warranty issues within the district to resolve customer issues in a timely and professional manner.

Requirements

• • High School Diploma from an accredited institution or higher
• • 3+ years of experience with leading large service engineering projects or 3+ years of management experience leading large service engineering, construction, utility, or other applicable projects, or three + years of management experience in another field.
• • Must be authorized to work in the United States without company sponsorship now and in the future
• • No relocation is being offered for this position. Only candidates residing within a 50-mile radius of location listed in the job description will be considered. Active duty military candidates are exempt from this requirement.
• • Must have a valid driver's license with an acceptable driving record
• • Knowledge and understanding of the Electrical and EESS industry, products and solutions.
• • Candidate needs to have a working knowledge of the overall sales function, customer channels to market, and negotiation techniques and must be able to manage division, customer and departmental resources to maximize growth opportunities.
• • Electrical Contractor’s license
• • Professional Engineering license
• • General Contractor’s license

Skills

Required

• Project management
• Delegation
• Customer interface
• Sales support
• Recruiting and talent assessment
• Training and development
• Goal setting
• Communication
• Performance appraisal
• Safety compliance
• Strategic planning
• Budgeting

Preferred

• Electrical Contractor's license
• Professional Engineering license
• General Contractor's license

Benefits

• We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
• Eaton strives to provide benefits and programs that are competitive and focused on employee well-being. These programs are offered across the United States and Puerto Rico, but specific programs and options available may depend on eligibility factors such as geographic locations, date of hire, employment type and the applicability of collective bargaining agreements.