Account Executive - New York at Candid in New York City, New York

Job description

• Candid is looking for a driven Account Executive who thrives on energy, speed, and results.
• Are you a confident communicator who loves making things happen, juggling priorities, and winning alongside a team? Do you push yourself to hit goals—and then set bigger ones?
• If you’re competitive, persuasive, and thrive in a fast-paced market, this is your role. If not, keep looking.
• The Account Executive (AE) will play a crucial role in driving business growth by identifying and engaging with prospective dentists/practices, conducting informative and engaging demos (lunch and learns), facilitating the onboarding process, and nurturing existing relationships to enhance their clear aligner business. The ideal candidate possesses exceptional communication, relationship-building skills, and a passion for helping healthcare professionals succeed.
• This outside sales role will own the New York City territory. Candidates must be located in NYC.

Responsibilities

• Prospecting and Lead Generation
• Identify potential dentists and practices that align with our target market
• Conduct research to understand the needs and preferences of prospective clients
• Develop and maintain a robust pipeline of leads through various channels, including referrals, industry events, and online research
• Demos (Lunch and Learns)
• Organize and conduct informative and engaging lunch and learn sessions for prospective dental practices
• Present the benefits and advantages of our clear aligner solutions, highlighting their clinical and financial value
• Address questions, concerns, and objections effectively during the presentation
• Provide comprehensive and tailored information to showcase how our products can enhance their practice's orthodontic offerings
• Client Acquisition and Onboarding
• Collaborate with the sales team to strategize and execute effective approaches for converting leads into signed clients
• Manage the end-to-end onboarding process, ensuring a seamless integration for new clients
• Assist practice staff in understanding product features, pricing, and contractual terms
• Coordinate with internal teams to ensure the successful integration of our clear aligner solutions into the client's practice
• Account Management and Growth
• Build strong, long-lasting relationships with clients, becoming a trusted advisor and point of contact
• Regularly engage with existing clients to assess their needs, address any concerns, and identify opportunities for growth
• Collaborate with the marketing team to provide clients with relevant educational materials, updates, and resources
• Analyze client performance data and provide insights to help clients maximize the potential of their clear aligner business
• Market and Industry Knowledge
• Stay informed about industry trends, competitive offerings, and emerging technologies
• Continuously enhance product knowledge and sales techniques to effectively communicate value propositions to clients

Requirements

• Business-to-business (B2B), clear aligner outside sales experience
• College degree or equivalent experience
• Valid driver’s license and access to a reliable vehicle
• Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions
• Comfort with having clinical discussions regarding Candid products
• Travel Requirements – extensive travel required within your region, including ~60% overnight travel
• Proficiency with Microsoft Office and Google applications. Experience with a CRM system, Salesforce preferred

Skills

Required

• Business-to-business (B2B) sales
• Outside sales
• Clear aligner sales
• Valid driver’s license
• Clinical discussions
• Microsoft Office
• Google applications

Preferred

• CRM system (Salesforce preferred)

Benefits

• Competitive compensation
• Stock option plan to give our employees a direct stake in Candid’s success
• Unlimited PTO to give our employees a little extra R&R when they need it
• Work from home stipend
• Comprehensive health coverage (medical, dental, vision) and generous parental leave
• Significant discount on our customized treatment plans and aligners
• You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning
• Care Deeply - We succeed when we care about what we do. We go the extra mile for our patients, our partners, and for each other because what we do matters, and the care we put into it matters even more.
• Drive Results - Results matter. From closing a tooth gap to opening a new account—we set clear intentions, align around measurable goals, and take accountability for the outcomes.
• Commit to Growth - To change the face of oral health care, we have to keep growing—as individuals, as teams, and as a company. We approach problems with a beginner’s mindset and continuously pursue improvement.
• Embrace Candor - To create the environment we want to be a part of, we have to stay aligned—that means elevating each other and our partners through honest, respectful feedback, and fostering a culture of inquiry and debate.
• Work as One - Together, we have the ability, experience, and intuition to serve our partners and grow our business. When we work as a team, we draw on each other’s strengths, inspire new solutions, and share in our success.
• The base salary for this role is $115,000 - $125,000. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes equity, benefits, and other perks. To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, experience level, skillset, and balancing internal equity relative to our other employees. We include equity in our compensation packages because we believe our employees should have the option to purchase ownership in the company and benefit from what we hope will be a lot of upside growth. We expect the majority of the candidates who are offered roles at Candid to fall healthily throughout the range based on these factors.