Senior Product Manager at Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) in Denver, CO

Job description

• Havenly is looking for a Senior Product Manager. You'll own a product surface end-to-end — the roadmap, the top-line metric that defines success, and the calls about what's worth building and what to skip. This is a senior, highly cross-functional seat: you'll partner closely with engineering, supply chain, and marketing, and work directly with product leadership and executives to drive alignment on where we spend time and resources. We move fast and build with AI at the center of how we work, and we're looking for someone just as comfortable executing against an established playbook as they are bringing structure to a problem that doesn't have one yet.

Responsibilities

• Design Services owns our interior design experience, from a new customer's style quiz to a booked designer and a finished room, and includes The Expert, our brand serving the interior design trade. Surfaces include onboarding and designer matching, the Studio 3D design tool, product sourcing and recommendations, and AI design assistance. Metrics you'd move: onboarding completion, quiz-to-booking conversion, design-to-purchase attach rate, and designer productivity.
• Owned & Operated Ecommerce owns how customers discover, customize, and buy across our brands. Surfaces include product listing and detail pages, customization flows, merchandising, and checkout. Metrics you'd move: conversion rate, average order value, cart completion, and repeat purchase.
• A real problem you might pick up: reduce drop-off between the style quiz and a customer's first designer session, or lift product-detail-page conversion on a brand's storefront.
• Partner with design and engineering to turn opportunities into clear product work, trade-offs, and releases.
• Measure impact and use results to influence strategy and prioritization.
• Raise the bar for product practice on the team, and mentor other PMs.

Requirements

• Have 5+ years of hands-on product management experience with B2C, consumer-facing products, with at least one product area where you owned the roadmap and a top-line metric end-to-end.
• Are comfortable executing against an established playbook, and just as comfortable navigating ambiguity when there isn't one — identifying opportunities and defining the highest-likelihood path forward.
• Are excellent communicators who build credibility quickly and influence effectively with senior stakeholders across the organization.
• Are comfortable with both quantitative and qualitative decision making.
• Approach ambiguous problems by figuring out what's broken and acting on it, not waiting to be told what's next.
• Move fast, take real ownership of outcomes, and hold themselves to a high bar.
• Collaborate well across teams, with a low-ego, no-drama approach to getting things done.
• Bonus points if you also have experience with e-commerce or retail; design, marketplace, or workflow platforms; 3D or visual product tools; or owning an AI-backed product surface.
• At Havenly, we're building with AI as part of how we work. We're looking for people who are genuinely curious about AI-assisted tools and eager to adopt them; this is about openness, not existing expertise.

Skills

Preferred

• Experience with e-commerce or retail