Outlet Lead Sales Associate - Salinas at GOODWILL CENTRAL COAST in HQ Outlet 18 - Salinas, CA 93905

Job description

• Salary Range
• $16.90 - $19.57 Hourly
• Position Type
• Full Time
• Job Shift
• Day
• Education Level
• Not Specified
• Travel Percentage
• Negligible
• Category
• Retail
• Assist the Outlet Supervisor with daily operations. Responsible for store operations in the absence of the Outlet Supervisor. Perform duties of Outlet Sales Associate.

Responsibilities

• Oversee basic Outlet operations in the absence of the Outlet Supervisor (including making daily bank deposits), ensuring Outlet staff deliver customer service according to defined procedures.
• Provide guidance to staff on sales questions or issues; inform Outlet Supervisor or designee of personnel-related problems.
• Organize the store by stocking and placing merchandise.
• Maintain a neat, clean, and safe working and shopping environment by following good housekeeping practices.
• a) by helping them find merchandise and/or
• b) by carrying their paid merchandise to their vehicles (does not include loading items into customers’ vehicles).
• c) by reporting any problems/complaint to the Outlet Supervisor
• Remove/sort unsold merchandise for recycling/disposal, as appropriate.
• Perform opening and closing procedures as required.
• Perform cashier duties as requested.
• Greet customers entering the outlet and thank them as they leave.
• Preform Related duties as assigned

Requirements

• EDUCATION REQUIRED: High School Diploma or equivalent preferred.
• EXPERIENCE REQUIRED: Minimum six months retail sales experience required; “as-is” retail experience preferred.
• LICENSE/CERTIFICATION REQ’D: Completion of forklift certification within 90 days of hire/placement.
• Basic math ability.
• Familiarity with electronic cash registers (this may be learned on-the-job).
• Familiarity with Company and Retail policies and procedures (this may be learned on-the-job).
• Familiarity with Goodwill Central Coast’s mission, Company and retail policies (this can be learned on-the-job).
• EQUIPMENT USED: Typical sales and material handling equipment/ forklift.
• Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred.
• Ability to instruct new employees, as directed, in operational procedures.
• Ability to make decisions quickly and with confidence.
• Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.
• Ability to maintain a strong sales presence demonstrating a high energy and enthusiastic work ethic that can be reflected in overall Outlet sales, cooperation with others and employee morale.
• Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedures and related paperwork as it pertains to store operations; and as needed, supervise cash register function.
• Ability to drive forklift. This requires passing forklift training and obtaining forklift certification within 90 days of placement in the position.
• Ability to price merchandise at fair market value.
• Ability to coordinate eye/hand/foot movements to safely move in around fixtures and merchandise.
• Ability to move hands and fingers quickly to operate cash register and handle merchandise.
• Ability to make judgments and decisions and communicate these clearly based on established policies.
• Ability to demonstrate satisfactory attendance as outlined in Company policy.
• Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.

Skills

Required

• Basic math ability

Preferred

• Ability to communicate in basic Spanish