Specialist, Carrier Procurement at Titanium Transportation Group Inc. in Bolton, ON

Job description

• The Carrier Procurement Specialist is committed to achieving optimal levels of service engagement between our Carrier Partners and Titanium Sales Staff. This role is responsible for evaluating carrier options and arranging the movement of freight for our customers, ensuring service quality metrics are achieved to support both customer and Titanium expectations. Total customer satisfaction is our ultimate goal and this team works to link communication, solution and action between all parties.

Responsibilities

• Source carriers to match available loads in a fast-paced setting
• Work alongside Compliance department to qualify new carriers to Titanium’s standards
• Build rapport and develop relationships with carriers and integrate them into our system
• Secure carriers with competitive rates, and to ensure fair market prices to help build and sustain partnerships while achieving highest profitable margin
• Maintain solid understanding of market conditions and carrier pricing trends to maximize profit margins
• Research carriers, identify potential business partners, and generate interest to help develop business relationships, including carrier in person vetting
• Maintain and expand our database of carriers within the Transportation Management Software (TMS)
• Achieve spot rates by interacting with multiple carriers all at the same time
• Assist Customer Experience Representatives (CXR) and sales with problems when escalated
• Confirming accessorial extra charges to be sent to the carrier
• Communicate with carriers from pick up to delivery to meet deadline and arrange changes if necessary
• Take initiative and identify potential risk and/ or problems; work to resolve problems
• Choosing the correct type of certifications when booking the truck and all permits if needed
• Adhere to performance standard guidelines as defined by the Key Performance Indicator (KPI) schedule

Requirements

• Proficient with the use of a computer with the ability to regularly adapt to new and changing software, as assigned
• Strong verbal and written English communication skills
• Successfully complete all assigned training and participate in recertification, as required
• Knowledge of Flatbed operations is an asset
• Previous experience in supply chain\logistics environment would be considered an asset
• Post secondary education in a related field an asset
• Detail orientated with exceptional time management skills.
• Excellent written and verbal communication skills.
• Exceptional level of organizational skills.
• Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.
• Adept at problem solving.
• Comfort working in a fast-paced environment with time-sensitive deliverables.

Skills

Required

• Proficient with the use of a computer
• Adept at problem solving

Preferred

• Knowledge of Flatbed operations

Benefits

• Full time position with a salary range of $65,000-$75,000 per year depending on skills and experience
• Incentive paid monthly
• Career growth opportunity within an industry leading logistics company
• Group Benefits offered - health and dental
• Employee engagement events
• An in-office work environment where employees feel comfortable and at ease