Business /Data Analytics at Resource Logistics Inc. in San Antonio, TX
- Company: Resource Logistics Inc.
- Location: San Antonio, TX
- Posted: Sep 23, 2026
- Type: Contract
- Experience: 6+ years
Overview
Role - Business /Data Analytics Location - San Antonia, TX, JD Business Analytics / Decision Science Analyst Job Summary The Business Analyst / Data Analytics professional will partner with Member Value organization to translate business needs into data-driven insights that improve member experience…
Job description
- Role - Business /Data Analytics
- Location - San Antonia, TX,
- JD Business Analytics / Decision Science Analyst
- Job Summary The Business Analyst / Data Analytics professional will partner with
Responsibilities
- Member Value organization to translate business needs into data-driven insights that improve member experiences and operational outcomes. The role will analyze member journeys, identify friction and retention opportunities, define business requirements, and develop dashboards and executive-ready recommendations. The ideal candidate combines strong stakeholder management, SQL and visualization skills, and the ability to turn complex data into clear, actionable business decisions. Key Responsibilities Business Analysis & Stakeholder Management
- • Partner with business stakeholders to understand strategic objectives, operational challenges, and member experience opportunities.
- • Elicit, analyze, and document business requirements, user stories, process flows, and functional specifications.
- • Facilitate workshops and discovery sessions with business, operations, digital, marketing, and analytics teams.
- • Translate business problems into measurable analytical questions and actionable recommendations.
- • Drive alignment between business stakeholders, product owners, and technical teams. Data Analytics & Insights
- • Analyze member behavior, customer journeys, onboarding experiences, retention drivers, and operational performance.
- • Develop analytical frameworks to identify member friction points and opportunities for service improvement.
- • Conduct descriptive, diagnostic, and exploratory analysis using structured and unstructured data.
- • Generate actionable insights and executive-ready presentations to support strategic decision-making.
- • Support Next Best Experience, Member Deepening, Retention, and Contact Center optimization initiatives. Reporting & Visualization
- • Develop and maintain dashboards, scorecards, and KPIs using Tableau, Power BI, or similar visualization tools.
- • Monitor business performance metrics and proactively identify trends, risks, and opportunities.
- • Create executive reporting and business review materials.
- • Improve reporting efficiency by identifying automation opportunities and reducing manual effort.
Requirements
- Required Qualifications • Bachelor's degree in Business, Analytics, Statistics, Economics, Computer Science, Engineering, or related field.
- • 6+ years of experience in Business Analysis, Data Analytics, Business Intelligence, or related roles. • Strong experience gathering and documenting business requirements. • Proficiency in SQL for data analysis and data validation. • Experience with Tableau, Power BI, or similar BI/reporting platforms. • Strong analytical and problem-solving skills. • Experience creating executive presentations and communicating insights to senior leadership. • Understanding of Agile methodologies and product delivery frameworks. • Excellent stakeholder management and communication skills.
Skills
Required
- SQL
- Tableau
- Power BI
- Data analysis
- Data validation
- Business requirements gathering
- Executive presentations
- Agile methodologies
- Stakeholder management
- Communication
About Resource Logistics Inc.
Resource Logistics, Inc., headquartered in East Brunswick, New Jersey, is a world-wide talent management firm with a longstanding history of providing IT staffing solutions and services required for you to actualize ROI, and sustain a truly competitive advantage in a fast-changing market. Founded in 1997, Resource Logistics is a leader in outsourcing top notch talent, information technology services, and business intelligence solutions to organizations ranging from mid-size companies to Fortune 1000 enterprises. Resource Logistics specializes in recruiting the industry’s most experienced professionals in all facets of business analytics, including business software, performance management, predictive analytics, information management, regulatory and compliance consulting, and more. Resource Logistics focuses on collaborating with clients to provide staffing, comprehensive professional training, analytics solutions, and counsel to effectively improve business performance. Our clients can rely on our recruiting expertise to assign experienced professionals for consulting projects, temp-to-hire and permanent placements.