Trust & Safety Analyst (II) at Mindlance in Seattle, WA

Job description

• As a Trust & Safety Analyst, you drive impact that changes the way T&S operates. You focus on primarily strategic components of projects, delivering detailed data analyses (including insights and recommendations) that drive decisions, with limited guidance. You drive well-defined projects, with moderate levels of uncertainty, to resolve abuse

Responsibilities

• - and harm-fighting and mitigation problems of medium complexity. As you partner cross-functionally with others globally, balancing your own perspectives with those of diverse stakeholders to drive impact, you act as a reliable, credible point of contact for information and subject matter knowledge, and develop expertise within a Global Affairs domain. Responsibilities include:
• - Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation. Propose next steps and roadblock solutions and anticipate questions and challenges.
• - Oversee execution of data-oriented analysis to architect metrics, synthesize information, solve problems, and influence business decision-making by presenting insights and market trends, with minimal guidance to the project team.
• - Work with a team of business analysts responsible for implementing various internal and external integrations between business objectives, as well as designing and building strategies that support these business systems.
• - drive well-defined abuse
• - and harm-fighting and mitigation projects of moderate to high complexity.
• - Provide employee feedback analysis, operational monitoring, and error resolution to prevent inaccuracies, reduce process latency, and drive process excellence for standard processes.
• - Conduct strategic analysis, identifying, evaluating, and recommending ways to optimize business performance and deliver best-in-class execution within relevant PA, function, or sub-function with minimal guidance.

Requirements

• - Help stakeholders to improve business processes by performing effective escalation management, providing "quick fix" solutions, and pushing projects forward, and driving recommendations through to implementation.Minimum role qualification requires proficiency in:
• - Data analytics & modeling
• - Operations improvement
• - Stakeholder management
• - Machine learning
• - Project management
• - Statistical analysis
• - Thought leadership (Trust & Safety Analyst)
• - Technical Fluency (Trust & Safety)
• - Problem-solving

Skills

Required

• Data analytics & modeling
• Operations improvement
• Stakeholder management
• Machine learning
• Project management
• Statistical analysis
• Technical Fluency (Trust & Safety)
• Problem-solving

Benefits

• Health insurance
• 401(k)
• Dental Insurance
• Vision Insurance
• Referral Program
• Travel Allowances