Experienced Veterinary Receptionist - Wilmington, NC at Vetcor in US-NC-Wilmington

Job description

• Looking for a Veterinary Receptionist Role Where Work-Life Balance Actually Exists?
• A Country Veterinary Clinic is building something special, and we're looking for an experienced Veterinary Receptionist to join our growing team. We believe exceptional patient care starts with exceptional people, which is why we've created a workplace where teamwork, personal growth, and work-life balance are priorities—not afterthoughts.
• Our structure allows us to deliver consistent, high-quality medicine while ensuring our team members have the support, resources, and schedule they need to thrive. If you're looking for a practice where your ideas are valued and your growth is encouraged, we'd love to meet you.
• Four-day work weeks with no weekends
• Regular lunch breaks
• Supportive team culture focused on mentorship and growth
• Leadership that values collaboration and communication
• Opportunities to continue learning and developing professionally
• A workplace where team members genuinely support one another

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to messages promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while maintaining accurate records
• Collect payments, process invoices, and review estimates with clients
• Support smooth patient flow through communication with doctors and technicians
• Deliver exceptional customer service during every interaction

Requirements

• Previous veterinary reception experience preferred
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-first mindset
• Excellent communication and customer service skills
• Accountability and reliability
• Willingness to learn, grow, and support fellow team members
• Ability to anticipate team needs and promote efficiency throughout the hospital

Skills

Required

• Positive attitude and team-first mindset
• Accountability and reliability

Preferred

• Previous veterinary reception experience

Benefits

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program
• Employee benefits that support both physical and mental wellness
• Mentorship and professional development opportunities
• A positive clinic culture built on teamwork and respect
• A team that celebrates growth and success together
• Predictable scheduling that supports work-life balance
• Financial Benefits
• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Wellness Benefits
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Workplace Benefits
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Lifestyle Benefits
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program