Front Desk Agent at The MG Collective in Boston, MA, United States

Job description

• As a Front Desk Agent at Brixton Corp, you will serve as one of the first points of contact for visitors, clients, and team members. You will help create a welcoming and professional environment while supporting daily administrative and front office operations.
• This position is ideal for someone who enjoys working with people, staying organized, solving everyday challenges, and contributing to a positive workplace.

Responsibilities

• Welcome and assist visitors, clients, and guests in a professional and friendly manner.
• Answer and direct incoming phone calls to the appropriate departments or team members.
• Manage front desk activities and maintain an organized reception area.
• Assist with scheduling, appointments, meetings, and general office coordination.
• Receive, organize, and distribute mail, packages, and correspondence.
• Provide general administrative support to different departments when needed.
• Maintain accurate records and assist with data entry and document organization.
• Respond to general inquiries and provide accurate information.
• Help ensure smooth communication between visitors, employees, and departments.
• Handle routine administrative tasks with professionalism and confidentiality.

Requirements

• Strong communication and interpersonal skills.
• Professional, welcoming, and customer-focused attitude.
• Excellent organizational and time-management abilities.
• Ability to manage multiple tasks and priorities effectively.
• Comfortable using computers, email, office software, and administrative systems.
• Strong attention to detail.
• Ability to work independently and collaborate with a team.
• Reliable, adaptable, and solution-oriented.
• Good written and verbal communication skills.

Skills

Required

• Strong attention to detail.

Benefits

• Competitive salary of $41,000 – $45,000 per year.
• Career growth and advancement opportunities.
• Professional development opportunities.
• Supportive and collaborative work environment.
• Opportunity to strengthen administrative, communication, and customer service skills.
• Exposure to different areas of business operations.
• Stable full-time position within a growing company.