Director - Finance Operations at RISE in Cranston, RI 02910

Job description

• The Director of Finance Operations is responsible for leading the organization's transactional finance functions and ensuring the integrity, efficiency, and compliance of financial operations. This role oversees Cash Management, Accounts Receivable (AR), Accounts Payable (AP), Sales and Use Tax compliance, Expense Management, and Corporate Credit Card Programs while supporting external audit and tax engagements. The Director partners closely with the CFO, Director of Financial Reporting, Planning & Analysis and business leaders to strengthen internal controls, optimize processes, and drive operational excellence across the finance organization.

Responsibilities

• Finance Operations Leadership
• Lead and develop the Finance Operations team, fostering a culture of accountability, continuous improvement, and customer service.
• Establish performance metrics, service level expectations, and operational controls across all finance processes.
• Identify and implement process improvements, automation opportunities, and system enhancements to increase efficiency and scalability.
• Collaborate FPP&A, Tax, Procurement, and other departments to ensure seamless financial operations.
• Cash Management & Treasury Support
• Oversee daily cash management activities, including cash positioning, liquidity monitoring, and cash forecasting.
• Ensure timely and accurate processing of cash receipts, disbursements, and bank reconciliations.
• Maintain relationships with banking partners and support treasury initiatives.
• Monitor compliance with internal cash management policies and controls.
• Accounts Receivable (AR)
• Direct billing, collections, cash application, and customer account management activities.
• Monitor aging reports and collection performance to optimize cash flow and minimize bad debt exposure.
• Develop and enforce credit and collection policies.
• Partner with Sales and Customer Success teams to resolve billing and collection issues.
• Accounts Payable (AP)
• Oversee vendor onboarding, invoice processing, payment execution, and vendor relationship management.
• Ensure timely and accurate payments while maintaining strong internal controls.
• Monitor AP workflows and identify opportunities for process automation and efficiency gains.
• Ensure compliance with company policies and regulatory requirements.
• Sales & Use Tax Compliance
• Manage sales and use tax processes, filings, registrations, and audits across applicable jurisdictions.
• Partner with internal and external tax advisors to ensure compliance with changing tax regulations.
• Oversee tax determination systems and exemption certificate management.
• Support tax planning and risk mitigation initiatives.
• Expense Management & Corporate Card Programs
• Administer employee expense reimbursement programs and corporate credit card policies.
• Ensure compliance with company travel and expense policies.
• Oversee corporate card issuance, monitoring, reconciliation, and program administration.
• Identify trends and opportunities to improve policy compliance and spending controls.
• Audit & Tax Support
• Serve as a key liaison for annual financial statement audits and tax engagements.
• Coordinate audit schedules, documentation requests, and responses to auditor inquiries.
• Support preparation of audit schedules and tax-related financial information.
• Ensure adherence to internal controls and compliance requirements.
• Internal Controls & Compliance
• Maintain and enhance financial controls to safeguard company assets and ensure accurate financial reporting.
• Assess operational risks and implement corrective actions as needed.
• Document and maintain finance operational policies and procedures.
• This role provides direct oversight of a team responsible for Accounts Payable, Accounts Receivable, Cash Management, Expense Management, and Tax Operations.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 8–12+ years of progressive finance, accounting, or finance operations experience.
• 5+ years of leadership experience managing finance operations teams.
• Strong knowledge of accounts payable, accounts receivable, cash management, sales tax, and expense management processes.
• Experience supporting external audits and tax compliance activities.
• Proficiency with ERP systems and financial reporting tools.
• Advanced Microsoft Excel and data analysis skills.
• CPA, MBA, or other relevant professional certification.
• Experience in a multi-entity, high-growth company environment.
• Experience with finance systems and process automation initiatives.

Skills

Required

• Strategic and operational leadership
• Process improvement and automation
• Financial controls and compliance
• Problem-solving and analytical thinking
• Cross-functional collaboration
• Team development and coaching
• Communication and stakeholder management
• Project and change management
• ERP systems
• Financial reporting tools
• Microsoft Excel
• Data analysis

Benefits

• Health care benefits through United HealthCare.
• Delta Dental and Vision Service Plan.
• Paid time off and holidays.
• Employer-matching 401(k) retirement plan.
• Employer-paid Employee Stock Ownership Plan (ESOP).
• Employer-paid life and AD&D insurance; access to short and long-term disability insurance.
• Tuition reimbursement.