Specialist, Controlled Substances Compliance - Analyst at Endo International Inc. in Hazelwood, MO (675) - USA037 - Hybrid

Job description

• The Specialist, Controlled Substances Compliance - Analyst position reviews direct customer orders flagged for review and participates in a multi-level process to evaluate and recommend disposition of the order in accordance with Company policy; reviews customer questionnaires for completeness and accuracy and conducts appropriate follow-up with customers as necessary; audits internal processes to ensure compliance with Company policies and procedures; facilitates activities of the Suspicious Order Monitoring Team (SOMT).

Responsibilities

• Essential Functions
• Accountability
• Direct Customer Orders Reviewed & Dispositioned
• Conducts first-level review of direct customer orders flagged by Company algorithms and recommends whether they may be released per SOPs.
• Coordinates with the Commercial business unit representatives (National Account Directors and Product Managers) to gather the information (forecasts, etc.) necessary to aid decision making on flagged orders.
• Reviews customer forecasts for focus products
• Contacts direct customers for due diligence information when needed.
• Creates and maintains the documentation necessary to satisfy the DEA’s requirement for the reporting of suspicious orders per record retention policy.
• Reviews Direct Order Dashboard and other Company data to detect patterns that may be related to a specific customer account.
• Track metrics for reporting to the SOMT.
• Know Your Customer (KYC) Program
• Reviews direct customer KYC questionnaires for completeness and thoroughness.
• Schedules and participates in customer reviews with CS Compliance staff.
• Maintains KYC documents for all direct customers in accordance with SOPs.
• Evaluates effectiveness of SOPs, identifies changes that would enhance the process, and ensures that all change control documentation is implemented.
• Support SOMT
• Assists with managing a program of media/internet source reviews to identify downstream customers to be further investigated.
• Facilitates SOMT Meetings and assists with preparation of meeting minutes.
• Prepares and send notices to DEA of pharmacy restrictions.
• Updates pharmacy review files upon receipt of due diligence from distributors and third-party consultants.
• Updates tracker (Excel spreadsheet) with pertinent information.
• Maintains and updates list of distributor terminations.

Requirements

• Education
• Bachelor’s degree or equivalent relevant experience, including statistical analysis preferred.
• Experience
• Prior experience in Controlled Substances Compliance in the private sector or as a government investigator/regulator preferred.
• Knowledge
• Working knowledge of DEA regulations preferred.
• undefined
• Experience in data analytics including Excel pivot tables, charts, and graphs.
• Working knowledge of Word and PowerPoint.
• Experience auditing internal processes to ensure compliance with regulations and company policies and procedures.
• Self-motivated; able to work with various departments internally and contacts outside of the organization.
• Must take initiative and act without direction when appropriate.
• Knowledge of regulatory reporting systems.
• Previous experience with DEA recordkeeping.
• Excellent oral and written communication skills.
• Detail-oriented.
• Strong organizational skills.

Skills

Preferred

• Detail-oriented.
• Strong organizational skills.