Community Manager at Envolve LLC in Memphis, TN

Job description

• The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

Responsibilities

• •Accountable for all aspects of the day to day operation of assigned property.
• •Ensure that all physical aspects of the property are at all times fully functional and maintained.
• •Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
• •Achieve the highest possible net operating income through implementation of effective cost control.
• •Develop yearly operating and capital budget plans.
• •Monitor and enforce resident lease obligations.
• •Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• •Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
• •Provide direction and oversight to property maintenance staff.
• •Ensure that units/space conditions are in market ready condition.
• •Promote and teach safe work practices and ensure all safety of site and the occupants.
• •Perform regular inspections of managed property.
• •Bid, negotiate and manage vendor service contracts and one-time projects.
• •Train and mentor office staff in an effort to implement sales and marketing materials.
• •Provide reports as required.
• • Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.

Requirements

• Even-tempered disposition. Ability to work under pressure in a composed, affable and courteous manner. Ability to work well with the public - often idiosyncratic and distinctive personalities and sensitive situations - with a composed and supportive attitude, and to exhibit a positive and gracious demeanor.
• Enthusiastic, hospitable and positive. Ability to sustain an ongoing spirit of positivity in high-pressure and demanding situations. Great level of hospitality and enthusiasm for engaging others about Crosstown.
• Ability to collaborate, give feedback and manage a high volume of correspondence in all forms of communication.
• Ability to seek out supportive solutions to accommodate current and future residents
• Ability to accept and execute a wide range of tasks necessary to complete projects, including simple/basic tasks as well as highly detailed directives, regardless of scale
• •Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
• •Ability to work effectively and lead the community staff in a fast paced, ever changing environment.
• •Solid multi-tasking skills along with the ability to meet deadlines.
• •Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.
• •Must be proficient with Microsoft Office (Excel, Word, and Outlook).
• •Willingness and ability to work weekends and holidays when the business requires.
• •Must be able to travel for training and occasional business meetings.
• • High School diploma or equivalent; some college strongly preferred not required
• Experience
• Yardi
• Licenses & Certifications
• Required
• Driver's License
• Accredited Resident Mgr
• Cert. Professional Occup.

Skills

Required

• Strong financial management skills
• Budgeting
• Forecasting
• Cost control
• Multi-tasking
• Meeting deadlines
• Professional communication
• Microsoft Office (Excel, Word, Outlook)

Preferred

• Yardi
• Accredited Resident Mgr
• Cert. Professional Occup.

Benefits

• Competitive salaries and bonuses
• Medical
• Dental
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development
• Salary: $53K - $55K