Issue Analyst at Modern Woodmen of America in Rock Island, IL

Job description

• Are you a detailed-oriented problem solver who likes to make an impact behind the scenes? If so, Modern Woodmen of America is hiring an Issue Analyst in our Underwriting Department. As an Issue Analyst, you'll investigate and resolve application issues, process life insurance transactions, and help keep business operations running smoothly and accurately.

Responsibilities

• Reviews application and corresponding documents to determine if proper forms have been submitted and completed properly.
• Enters necessary application information into the system.
• Applies payments and verifies proper accounting.
• Requests additional information as indicated by underwriting requirements.
• Works with other departments to process applications as necessary.
• Review medical information, lab work, and other documents.
• Approves, rates, or refers applications as determined by underwriting guidelines and departmental procedures.
• Assists Financial Representatives and other department personnel with any procedural questions.
• Prepares certificate for mailing.
• Must be willing to learn software programs, certificate provisions, organization policies and procedures, state laws, and departmental procedures related to the underwriting process.

Requirements

• High school diploma or equivalent required.
• Comfortable using computer systems and performing data entry with a high level of accuracy.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills.
• Ability to work independently, prioritize tasks, meet deadlines.
• Detail-oriented with a commitment to accuracy and quality.

Skills

Required

• Comfortable using computer systems
• Data entry with a high level of accuracy
• Ability to work independently
• Prioritize tasks
• Meet deadlines

Benefits

• Respect for personal time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
• Professional growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
• Great culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A beautiful office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site Café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A thriving local community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It is home to more than our share of artists, festivals, and fun in every season.
• Exceptional benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:
• Company-paid retirement plan
• Matching 401(k) plan
• Employee Impact Bonus
• Medical, Dental and Prescription Drug Insurance. We pay 100% of employees’ health insurance premiums and 50% of employee dependents’ premiums.
• Group term life insurance.
• Long-term and short-term disability.
• Voluntary benefits: vision, flexible savings accounts (FSA), accident insurance
• Pay: The hourly pay for this position is $20.50. The specific rate will depend on the successful candidate’s qualifications and prior experience. Applicants must be legally authorized to work in the United States without the need for current or future employment-based sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time, nor can we guarantee future sponsorship.