Sr. Associate, Business Banking Relationship Manager, Southington, CT at Santander in CT Southington

Job description

• Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
• If you are interested in exploring the possibilities We Want to Talk to You!

Responsibilities

• The Sr. Associate, Business Banking Relationship Manager is responsible for the identification, development, building and expansion of our customer base/network/business opportunities, growth of loans deposits and fee income through the development of robust sales plans and utilization of industry contacts (COIs, existing clients and referrals).
• Collaborates with Regional Manager to develop and implement customer centric relationship plans.
• Coordinates and organizes targeted campaigns and events.
• Complies with and stays abreast of all applicable policies and procedures, federal and state laws.
• Develops new relationships through prospecting, outside calling, networking, referrals and community involvement.
• Acts as a consultant to clients and a resource to the Bank in developing and retaining business.
• Understands the client’s business environment, strategies and industry to better determine their credit requirements, identify potential new business opportunities and provide need based solutions.
• Maintains and applies a thorough understanding of the Company's credit policy, client eligibility and all necessary business practices to ensure the submission of accurate and complete commercial loan packages.
• Negotiates terms and loan structures with clients around the most complex deals.
• Manage existing relationships to enhance profits, increase revenue and mitigate retention risk while delivering an excellent customer service experience to the client.
• Handles relationship review and overall relationship profitability.
• Identifies cross sale opportunities and facilitate referrals within the organization.
• Works to achieve sales goals (loans, deposits and generation of fee incomes.)
• Identifies acceptable credit opportunities and develops them to generate significant non-credit sales.
• Complies with and stays abreast of all applicable policies and procedures, federal and state laws.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's Degree or equivalent work experience: Business, Finance, Economics, or equivalent field. - Required.
• Master's Degree: Business, Finance, Economics, or equivalent field. - Preferred.
• 9+ Years Business Banking Relationship Manager role and/or related Business lending experience. - Required.
• Superior understanding of C/I loans.
• In-depth knowledge of banks, credit and deposit products.
• Thorough understanding of market risks, macro/micro economic issues as they apply to banking, and lending policies and procedures.
• Thorough understanding of the trends, competition, communities and businesses in the serviced markets.
• Superior analytical, consulting and negotiating skills.
• Superior written, verbal and interpersonal communication skills.
• High-energy, result-oriented and works well in a team environment.
• Excellent business development and presentation skills.
• Superior client relationship, marketing presentation and sales/closing skills.
• Ability to interact with clients in a professional manner.
• Strong computer skills to include Microsoft Office (Word, PowerPoint and Excel) and ability to quickly learn new software and or systems.
• Demonstrated ability to manage and prioritize multiple tasks.
• Excellent understanding of Problem Asset Review Management, FAS 114 Standards, Covenant Compliance and TDRs.
• Ability to maintain and demonstrate high ethical standards and personal integrity to build credibility and trust while enhancing the organization’s reputation in the lending community.
• No Certifications listed for this job.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

Skills

Required

• Superior understanding of C/I loans.

Preferred

• Experience in Microsoft Office products.

Benefits

• Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
• The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
• $155,000.00 USD