Retail Sales Associate (Part-Time 8 hours) at PUMA Group in Outlet Cheshire Oaks Designer Outlet

Job description

• SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.
• Simply click APPLY ONLINE and follow the steps to upload your application.

Responsibilities

• Driving and promoting sales culture within a retail store to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.
• Sales Management: Drive and achieve sales, KPIs, and profitability goals.
• Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
• Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
• Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
• Visual Merchandising: Maintain store presentation and visual merchandising standards.
• Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
• Compliance: Ensure compliance with company policies, procedures, and legal requirements.
• Communication: Foster effective communication within the team and with other departments.

Requirements

• Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
• Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments.
• Problem-Solving & Strong analytical skills.
• Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
• Technology: Proficiency in retail software and POS systems.
• Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
• Self- leadership: Ability to work independently and efficient and be able to manage own emotions and challenges.

Skills

Required

• Customer service
• Communication
• Problem-solving
• Analytical skills
• Self-leadership
• Emotional management
• Retail software
• POS systems