USHG Home Office Executive Assistant at Union Square Hospitality Group in New York, NY

Job description

• Union Square Hospitality Group (USHG) has created some of New York’s most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries.
• USHG has long supported its communities through hunger relief and civic organizations. USHG holds 28 James Beard Awards and numerous accolades for its distinctive style of hospitality.
• The Home Office Executive Assistant is responsible for supporting the smooth day-to-day operation of the Home Office. They are also responsible for acting as a key support member to two senior leaders. They are responsible for coordinating administrative processes, maintaining an organized and welcoming office environment, and serving as a central point of contact for employees, operators, visitors, vendors, and cross-functional partners. You are organized, a strong communicator, detail-oriented, and take a proactive approach to solving operational needs before they become issues. This role is primarily based in the Home Office and requires consistent on-site presence during regular business hours, with occasional early morning or evening support.

Responsibilities

• Consistently support a culture of Enlightened Hospitality
• Welcome employees, visitors, candidates, and vendors and ensure a professional, hospitality-focused experience
• Manage daily office operations, including meeting room readiness, supply inventory, mail, deliveries, office equipment, and shared spaces
• Support two senior leaders with calendar & scheduling, coordination and reporting projects with a keen understanding of operational needs
• Manage expense reports for two senior leaders
• Coordinate office communications, calendars, meeting logistics, and room reservations to support team productivity
• Act as a reliable resource for all stakeholders, which allows others to depend on you to “find the yes”
• Partner with building management, facilities teams, IT, security, and external vendors to resolve workplace needs, repairs, and service requests
• Support office activities, including workspace preparation, access coordination, office orientation, and equipment readiness
• Assist with planning and setup for internal meetings, trainings, employee events, leadership visits, and office-wide activities
• Maintain accurate office records, vendor documentation, invoices, contact lists, and administrative files
• Help reinforce office policies, safety procedures, expectations, and a clean, organized workplace environment
• Identify opportunities to improve office routines, administrative processes, and employee experience

Requirements

• Associate or bachelor’s degree preferred
• 2–4 years of administrative, office coordination, hospitality, facilities, or customer service experience preferred
• Excellent verbal and written communication skills with a professional, service-oriented presence
• Strong organizational skills with the ability to prioritize, multitask, and follow through in a fast-paced environment
• High attention to detail and ability to maintain accurate records, schedules, and documentation
• Proficiency with Microsoft Office, Outlook, Teams, and general office technology; ability to learn new systems quickly
• Ability to work independently, exercise sound judgment, and handle confidential information appropriately
• Comfortable coordinating with employees at all levels, external vendors, and building or service partners
• Ability to move throughout the office, prepare meeting spaces, receive deliveries, and occasionally lift or move office supplies

Skills

Required

• Professional, service-oriented presence
• Strong organizational skills
• High attention to detail
• Ability to learn new systems quickly
• Ability to work independently
• Exercise sound judgment

Benefits

• At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As an Executive Assistant, you’ll enjoy:
• Competitive pay and bonus potential: Annual compensation of $70,000 - $80,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.
• *The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.