Client Services Senior Project Manager at ApTask in NY

Job description

• Job Description:
• A Senior eDiscovery Project Manager should possess a combination of advanced technical expertise, project leadership, client management, and strategic consulting capabilities. The ideal candidate is a subject matter expert in Relativity and RelativityOne who can oversee complex litigation, investigations, regulatory matters, and data governance projects while leveraging emerging AI-driven technologies to improve efficiency, quality, and defensibility.
• The ideal Senior eDiscovery Project Manager combines deep RelativityOne platform expertise, strong project leadership, and emerging AI knowledge. They should be capable of advising clients on how to leverage analytics, TAR, and generative AI technologies while maintaining defensible workflows, controlling costs, and reducing review timelines. They act as both a technical leader and strategic consultant, helping clients navigate increasingly complex data and legal technology environments.

Responsibilities

• Oversee complex litigation, investigations, regulatory matters, and data governance projects while leveraging emerging AI-driven technologies to improve efficiency, quality, and defensibility.
• Manage complex eDiscovery matters across the full EDRM lifecycle.
• Advise legal teams on defensible workflows, analytics, review optimization, and AI adoption.
• Coordinate effectively across legal teams, clients, and technical resources.
• Manage client-facing projects, timelines, deliverables, and stakeholder communications.
• Lead project teams consisting of Project Managers, Analysts, Review Managers, Technical Specialists, and Client stakeholders.
• Develop and manage project plans, timelines, risk management plans, and escalation procedures.
• Deliver projects on schedule.
• Lead client consultations regarding data reduction strategies, review optimization, analytics implementation, AI adoption, and defensible workflow design.
• Explain highly technical concepts to both technical and non-technical stakeholders.
• Develop defensible workflows and standard operating procedures.
• Design and execute processing validation, QC protocols, production validation, gap and overlap analysis, privilege QC reviews, and sampling methodologies.
• Lead executive-level client meetings and project status calls.
• Prepare project documentation, executive briefings, metrics reporting, and post-project reviews.

Requirements

• • 8+ years of Sr. PM experience managing complex eDiscovery matters across the full EDRM lifecycle, including collection, processing, review, analytics, and production.
• • Strong knowledge of the eDiscovery lifecycle, including collection, processing, review, analytics, and production.
• • Significant hands-on experience with Relativity and/or RelativityOne, including review workflows, productions, searches, analytics, and related platform functionality.
• • Experience managing litigation, investigations, regulatory, or compliance matters.
• • Proven project management experience, including managing client-facing projects, timelines, deliverables, and stakeholder communications.
• • The ability to coordinate effectively across legal teams, clients, and technical resources.
• • Strong client-facing consulting skills, advising legal teams on defensible workflows, analytics, review optimization, and AI adoption.
• • Experience implementing AI-driven eDiscovery workflows, including Relativity aiR, Active Learning/TAR, and generative AI review technologies.
• • Tech Skills (Strong computer skills, ability to use tech heavy applications in the course of doing the job and comfortable using Microsoft Office) • ***Bonus*** Proven leadership managing large-scale eDiscovery projects, cross-functional teams, and enterprise clients.
• 8+ years of progressive eDiscovery experience, including management of large-scale litigation, investigations, regulatory responses, and compliance matters.
• Deep understanding of the Electronic Discovery Reference Model (EDRM) lifecycle, including:
• Collection
• Processing
• Review
• Analytics
• Production
• Post-production support
• Strong knowledge of industry best practices, defensibility standards, and quality control methodologies.
• Experience managing matters ranging from a few gigabytes to multi-terabyte enterprise-scale investigations.
• Advanced knowledge of Relativity Server and RelativityOne.
• Workspace administration
• Security and permissions management
• Search index management
• Saved searches
• Views and layouts
• dtSearch
• Relativity Analytics
• Structured Analytics
• Email threading
• Near duplicate identification
• Concept searching
• Active Learning workflows
• Processing Sets
• Processing Profiles
• Review Center
• Productions
• Integration Points
• Import/Export workflows
• ARM and archive processes
• Ability to troubleshoot complex processing, review, analytics, and production issues.
• The candidate should demonstrate practical experience implementing and advising on AI-powered review workflows, including:
• Generative AI tools for legal review and investigations
• AI-assisted document summarization
• Privilege identification and risk detection
• AI-based review acceleration workflows
• Experience with one or more of the following is highly desirable:
• Relativity aiR
• Epiq AI solutions
• Proven ability to simultaneously manage multiple complex matters and enterprise clients.
• Project Managers
• Analysts
• Review Managers
• Technical Specialists
• Client stakeholders
• Excellent planning, prioritization, and resource allocation skills.
• Project plans
• Timelines
• Risk management plans
• Escalation procedures
• Demonstrated success delivering projects on schedule.
• Ability to function as a trusted advisor to law firms, corporate legal departments, and government agencies.
• Data reduction strategies
• Review optimization
• Analytics implementation
• AI adoption
• Defensible workflow design
• Ability to explain highly technical concepts to both technical and non-technical stakeholders.
• Microsoft 365 data sources
• Exchange Online
• PST processing
• Teams data
• SharePoint
• OneDrive
• Mobile device data
• Structured data collections
• Cloud-based data sources
• File system collections
• Enterprise forensic collection methodologies
• Data formats and metadata
• Load file specifications
• Production formats and specifications
• Development of defensible workflows and standard operating procedures.
• Processing validation
• QC protocols
• Production validation
• Gap and overlap analysis
• Privilege QC reviews
• Sampling methodologies
• Strong attention to detail and commitment to data accuracy.
• Exceptional written and verbal communication skills.
• Ability to lead executive-level client meetings and project status calls.
• Project documentation
• Executive briefings
• Metrics reporting
• Post-project reviews
• Strong conflict resolution and stakeholder management capabilities.
• Relativity Certified Administrator (RCA)
• Relativity Certified Expert certifications
• ACEDS Certified E-Discovery Specialist (CEDS)

Skills

Required

• Relativity
• RelativityOne
• Project management
• Client-facing consulting
• Microsoft Office
• Workspace administration
• Security and permissions management
• Search index management
• Saved searches
• Views and layouts
• dtSearch
• Relativity Analytics

Preferred

• Relativity aiR
• Epiq AI solutions